Ferguson

Lead Digital Product Designer - User Experience (Hybrid - Newport News, VA)

Newport News, VA · Contract

Sponsorship not specified$14k-$550kDetected 7 hours ago

FigmaUX ResearchUX DesignWireframingDesign SystemsAccessibilityProject ManagementOKRsCRMSalesPLCResearchLeadershipCommunicationMentoring

About the role

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries.
Ferguson has approximately 36,000 associates across 1,700 locations.
You will operate as a senior individual contributor-driving discovery, defining and validating solutions, and partnering with various groups to solve sophisticated customer and business problems.

Critical to the success of the sales organization to ensure their experience exceeds the needs of the business, drives productivity, and supports the best customer experience.
Thought leader in ensuring the sales organization's digital experience drives business outcomes and recommends standard guidelines.
Create wireframes, prototypes, and high-fidelity designs using Figma and related tools.
Validate and iterate solutions through user testing and data analysis.
Lead and contribute to VOC research including interviews, surveys, usability testing, analytics, and competitive analysis.
Design within and lead evolution of design systems and accessibility standards.
Partner across multiple teams including product, engineering, analytics, and leadership.
Support translation of strategic plans into Product and Business OKRs.
Business impact and outcomes, not just design execution.
Accessibility, service design, and operational excellence.

7+ years of experience in UX or Product Design.
Expert proficiency with Figma and UX design systems.
Demonstrated ability to influence senior leaders and multi-functional collaborators without direct authority.
Ability to balance customer needs, business priorities, technical feasibility, and speed to market.

$8,550.00 - $13,933.70
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.

You will help lead the Vision and User Experience across several key associate platforms, ensuring a more flawless and connected experience.

With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.
We exist to make our customers' complex projects simple, successful, and sustainable.
We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.

Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more.

This listing is sourced directly from Ferguson's careers page and normalized into a canonical job model.