Jobstackinc
Field Technical Service Technician– Electronic Security & Low Voltage
El Segundo, CA, United States
Sponsorship not specifiedDetected 11 days ago
Process ImprovementCustomer SupportControlsCommunicationCollaborationProblem Solving
About the role
- Our client is a well-established technology integration and managed services organization specializing in enterprise security and connected infrastructure solutions.
- Their team is focused on delivering reliable service, technical excellence, and long-term client partnerships.
Responsibilities
- Customer Support
- Deliver timely and professional support through service requests and ticket management.
- Utilize ticketing platforms to document, track, and close service requests.
- Maintain accurate documentation and ensure service expectations are met.
- Perform preventative maintenance and recurring service activities.
- Coordinate with subcontractors, contractors, and vendors to support successful delivery.
- Support projects across commercial and premium residential environments.
Requirements
- Ability to lift up to 50 lbs occasionally.
- Ability to work on ladders and active construction environments.
- Manual dexterity and visual ability to install and troubleshoot technical systems.
- Submit required reporting and administrative documentation.
Compensation
- Competitive compensation package
Benefits
- Medical, dental, and vision offerings
- Retirement program
- Vehicle or mileage reimbursement options
Company info
- Provide consistent communication and updates to customers.
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