Socure
Head of FCRA Operations and Compliance
Hybrid - US · Exec
Sponsorship not specifiedDetected 39 days ago
ComplianceOperations ManagementLeadership
About the role
- This position is critical in ensuring transparency, accountability, and consumer protection across our data-driven services.
Responsibilities
- Lead the formation and continuous improvement of the company's CRA operations in compliance with FCRA requirements.
- Bring an "AI-first" mindset to all process designs with the goal of maximizing efficiency and automation while ensuring rigorous compliance with federal and state regulatory requirements.
- Build and operationalize end-to-end processes for handling consumer disclosure requests in accordance with Section 609 of the FCRA.
- Establish and maintain rigorous procedures for receiving, evaluating, and resolving consumer disputes, including reinvestigations with third-party data furnishers.
- Lead and/or chair internal Risk Management, Data Furnishing and Standards Monitoring, and Model Governance committees for FCRA-facing products to identify and manage potential FCRA compliance risks and ensure cross-functional visibility and accountability.
- Create and maintain comprehensive training manuals and SOPs for CRA operations teams, including all consumer- and client-facing CRA operations..
- Socure is building the identity trust infrastructure for the digital economy - verifying 100% of good identities in real time and stopping fraud before it starts.
Requirements
- 15+ years of progressive experience in FCRA operations and compliance, with at least 5 years in a senior leadership capacity.
- Deep expertise in FCRA, ECOA, GLBA, and state-level statutory and regulatory obligations.
- Establish the 1/2/3 LOD policies and processes required to maintain regulatory compliance across all relevant functions.
- You must be located (or willing to relocate without assistance) in San Francisco, New York, Seattle, Miami, or DC.
- Demonstrated experience working within or directly overseeing consumer reporting agencies, ideally with experience standing up new CRA functions. Exposure to national, national specialty, and non-603 CRAs is a plus.
- Strong leadership experience managing cross-functional teams, especially consumer operations teams, call centers, or processing groups.
- Proven ability to collaborate across legal, product, technology, and operations functions.
Nice to have
- Demonstrated experience working within or directly overseeing consumer reporting agencies, ideally with experience standing up new CRA functions.
- Exposure to national, national specialty, and non-603 CRAs is a plus.
- Bachelor's degree required
- advanced degree and relevant certifications (e.g., CIPP/US, CRCM) are a plus.
Compensation
- Competitive compensation package, including equity and performance bonuses
Benefits
- Competitive compensation package, including equity and performance bonuses
- Comprehensive benefits including medical, dental, and 401(k)
- We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
Equal opportunity
- equal opportunity employer that values diversity in all its forms within our company.
- If you need an accommodation during any stage of the application or hiring process-including interview or onboarding support-please reach out to your Socure recruiting partner directly.
This listing is sourced directly from Socure's careers page and normalized into a canonical job model.