Lone Star Circle of Care

Lone Star Circle of Care

Program Advisor

1221 W. Ben White Blvd., Austin, TX

Sponsorship not specifiedDetected 21 days ago
Outbound SalesExcelEHR/EMRPatient CareCommunicationTime ManagementOrganizational SkillsMicrosoft Office

About the role

  • Our Program Advisors provide financial screening and program registration services for new and returning Lone Star Circle of Care (LSCC) patients/clients.
  • Educate clients on the registration process and determine eligibility for applicable programs, including the LSCC Sliding Fee Discount Schedule, Medicaid, CHIP, MAP, WILCO, and other state or federal programs.

Responsibilities

  • Perform thorough registration to ensure accurate program findings for Sliding Fee Scale assignment.
  • Allocate appropriate time to each call to support patient completion and appointment retention while maintaining workflow
  • Collaborate with front office staff to ensure adherence to program registration policies and maintain clear, effective communication to support efficient patient intake and workflow.
  • Maintain appropriate electronic flags for timely patient follow-up.
  • Ensure documentation supports care coordination and program continuity.
  • Perform other duties as assigned.

Requirements

  • The Program Advisor will be required to travel to other LSCC facilities as needed.
  • If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you!
  • Proficiency with MS Office Suite (Word, Excel, and Outlook) and strong technical aptitude.

Skills

  • Associates degree
  • Minimum of 1 year experience in program eligibility or related health and human-services work
  • Bilingual English/Spanish language skills

Compensation

  • Competitive salary;

Benefits

  • Medical, Dental, and Vision insurance;
  • LSCC paid Life insurance;
  • LSCC paid Short-Term and Long-Term Disability insurance;
  • Paid Time Off; and
  • 403b Employee Retirement Plan
  • LSCC offers a competitive benefits package, including:
  • Use Medicaider, Electronic Health Records, insurance verification tools, and other systems to maintain complete and accurate patient documentation.
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This listing is sourced directly from Lone Star Circle of Care's careers page and normalized into a canonical job model.