GE Appliances

GE Appliances

Digital Consumer Experience Advocate (Remote – Must Reside in the Louisville, KY Area)

USA, Louisville, KY

Sponsorship not specifiedDetected 12 days ago
SalesforceCustomer SupportCommunication

About the role

  • Interested in joining us on our journey?
  • Working Conditions: - Working conditions are normal for an office environment. - Work may require weekend and/or evening work.

Responsibilities

  • Respond to digital consumer inquiries and provide best-in-class service in support of company-owned websites. (90%)
  • Follow Protocol: Maintain high standards of protocol and adhere to established guidelines.
  • Support business growth goals by identifying sales opportunities. (10%)
  • We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
  • The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
  • By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization.
  • How You'll Create Possibilities

Nice to have

  • Associate's degree from an accredited university or college or 6 months equivalent work experience.
  • Proficient bi-lingual in written English & Spanish
  • Experience with GE Appliances Call Centers or equivalent customer service experience.
  • Working Conditions:
  • Working conditions are normal for an office environment.
  • Work may require weekend and/or evening work.
  • Tuesday-Saturday 8a-4:30p EST after an initial 12-week training and ramp-up period during which the schedule is Monday-Friday 8:30a-5p EST.

Skills

  • Computer literate with ability to learn new applications quickly.
  • Positive attitude with proven ability to work well with teams.
  • Strong typing skills.
  • grammar, sentence structure, and spelling.
  • Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute.
  • Reinforce a culture of belonging, purpose, and engagement.
  • GE Appliances is a trust-based organization.

Compensation

  • $17.00 per hour + comprehensive benefits (401(k), medical, dental, vision, paid vacation)

Benefits

  • $17.00 per hour + comprehensive benefits (401(k), medical, dental, vision, paid vacation)
  • When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

Company info

  • We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

Equal opportunity

  • GE Appliances is an Equal Opportunity Employer.
  • If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

Visa & Work Authorization

  • GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
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This listing is sourced directly from GE Appliances's careers page and normalized into a canonical job model.