Captureone

Captureone

Strategic Account Manager (US)

New York, New York, United States

Sponsorship not specified$50k-$100kDetected 89 days ago
HubSpotCRMSalesAccount ManagementPipeline ManagementForecastingProcurementCustomer SuccessPhotographyLeadershipCommunicationCollaborationOrganizational Skills

About the role

  • Based in New York City, this role will play a critical role in driving growth across blue-chip enterprise and mid-market accounts, with a primary focus on managing, retaining, and expanding a defined portfolio of strategic clients.
  • This role is centered on long-term account development, revenue expansion, and deep relationship ownership, ensuring continued adoption and growth of Capture One across enterprise organizations.
  • This is a strategic account management role, focused on renewals, upsells, and cross-sell opportunities, including the introduction of new products and solutions into an existing client base.

Responsibilities

  • Engage & Grow Blue-chip Clients: Manage and develop a portfolio of enterprise and mid-market blue-chip brands.
  • Build strong, long-term relationships, drive renewals, and identify opportunities to expand usage, increase seat count, and deepen product adoption across teams and departments.
  • Account Expansion & Strategic Development: Own the full lifecycle of existing accounts, identifying upsell and cross-sell opportunities, including positioning new products and capabilities.
  • Renewal Ownership & Revenue Retention: Lead renewal cycles to protect and grow ARR.
  • CRM & Pipeline Discipline: Maintain disciplined pipeline management and reporting in HubSpot.
  • Manage deal progression and velocity, deliver accurate forecasts, and operate with structured sales rigor and accountability across renewals and expansion opportunities.
  • Cross-Functional Collaboration: Work closely with Market Activations on events across the Americas, share customer insights with Product and leadership to help inform strategy, and partner with Customer Success to ensure smooth onboarding, strong adoption, and long-term customer success.
  • Proven ability to manage complex client relationships and drive revenue growth within existing accounts through consultative selling and strategic account planning.
  • Lead renewal cycles to protect and grow ARR.
  • Feel like you own your craft.

Requirements

  • Though not required.
  • Excellent CRM discipline with experience in HubSpot, ensuring strong forecasting accuracy and pipeline visibility.
  • Familiarity with photography, creative software, or digital imaging is advantageous but not essential.

Skills

  • Our love of imaging translates into empowering our ever-growing community of over 250,000 photographers around the world.

Compensation

  • $50k-$100k

Benefits

  • Proactively manage account health, engagement, and timing to ensure smooth renewals and minimize churn risk while identifying growth opportunities within the renewal motion.

Company info

  • Help us shape the future of photography!
  • At Capture One we provide photographers with the most powerful tools to capture, edit and collaborate and bring their visions to life.
  • We're uncompromising about image quality, speed and reliability.
  • Capture One consistently gives photographers the best tethered workflow in the industry, making it intuitive and efficient, with unparalleled image quality, true-to-life color processing and precise editing and flexible collaboration tools letting you work from anywhere and with anyone.
  • Can you imagine seeing your software being used for a huge photoshoot fashion cover, famous athletic brands, actors, famous singers or even brands that you love and use every day?
  • Win as one team: Make things happen together.
  • Working together is when the magic really happens.
  • Different cultures, languages, and passions thriving under one roof.
  • We are an equal opportunity employer; we welcome diversity and are committed to creating an inclusive environment for all employees.
  • Experience working with enterprise customers, preferably within creative, marketing, retail, media or related industries.
  • Join us and be part of something bigger!
  • This is an opportunity to make a real impact, work alongside a global team, and help shape the future of our business.
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This listing is sourced directly from Captureone's careers page and normalized into a canonical job model.