Essex
Community Account Specialist
Los Angeles - Central · Full-time
Sponsorship not specified$25k-$29kDetected 1 day ago
Project ManagementAccountingCustomer SupportCommunicationCollaborationOrganizational SkillsAccounts PayableOSHA
About the role
- With our 12 paid holidays and 15 PTO days, work/life balance is a priority!
- Additionally, most positions are eligible for a housing discount of 20%.
- Essex provides great communities in which to live, work and invest.
Responsibilities
- Maintain the highest level of customer service for residents, vendors, teammates, and corporate departments through strong collaboration and communication. Be a team player.
- Ability to support legal proceedings for unpaid rent, including the unlawful detainer, small claims, and eviction processes.
- Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex.
- Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.
- Excellent verbal and written communication skills. Ability to create, compose, and edit written materials.
- Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations.
Requirements
- Accountable for posting payments, processing Deposit Accounting forms, completion of Final Deposit Accounting, and other administrative and customer service duties as required.
- Must have a valid driver's license.
- Regular, consistent, and timely attendance required.
- Travel required for occasional meetings, training, community visits, court appearances.
Nice to have
- High school diploma or equivalent required.
- College degree preferred.
- One year's experience in a customer service environment preferred.
Compensation
- The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
Benefits
- This role requires a five-day workweek that will likely include weekend coverage.
Company info
- We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams.
This listing is sourced directly from Essex's careers page and normalized into a canonical job model.