Rally House

Team Captain (Shift Leader)

Kansas Sampler Wichita

Sponsorship not specified$10k-$20kDetected 15 days ago

LeadershipCommunicationMentoring

About the role

Rally House is where fans celebrate the teams, traditions, and communities they love.
Behind it all is a team fueled by energy, passion, and hometown pride.
Job Description The Team Captain helps guide the store team by setting the pace on the floor and keeping the team focused and energized.

Support onboarding and training of new team members
Help maintain a high-energy, high-commitment store culture
Validate completion of daily operational routines
Lead recovery, replenishment, and fixture resets during shifts
Support visual transitions and floor sets
Drive sales during assigned shifts through guest focus and urgency
Support execution of promotions, hot markets, and events
Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most.

Must be at least 18 years of age
1-2 years of retail experience
Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events
Must be able to stand and walk for extended periods of time
Ability to lift up to 50 pounds
Ability to bend, reach, and climb ladders

Captain helps guide the store team by setting the pace on the floor and keeping the team focused and energized.
This role provides direction during shifts, supports consistent execution, and helps create an engaging experience for guests and teammates.
Captain influences others through example, clear communication, and a strong sense of urgency.
Competencies
Social: Brings visible energy and confidence to interactions. Actively engages others, builds rapport quickly, and creates a positive, motivating environment through frequent connection and communication.
Customer Centric: Champions the customer experience by setting the standard for service behaviors. Reinforces expectations, and influences others to consistently put the guest first.
Action Oriented: Acts quickly and decisively to keep work moving forward. Sees opportunities or issues and takes initiative without waiting, maintaining momentum and urgency for the team.
Directs Work: Clarifies priorities and provides direction to others. Ensures alignment, follows up to confirm understanding, and adjusts course when needed to keep the team focused and effective.
As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

This listing is sourced directly from Rally House's careers page and normalized into a canonical job model.