Sila Services

Sila Services

Branch Operations Manager

Windham, ME

Sponsorship not specified$70k-$80kDetected 1 day ago
SalesCustomer SupportLeadershipCommunication

About the role

  • Apply today and help Dave's World continue delivering exceptional service to homeowners every day!

Responsibilities

  • Lead the day-to-day operations of the branch while supporting the Regional Manager.
  • Recruit, train, coach, and develop office staff while creating a positive, accountable culture.
  • Coordinate technician workloads and maintain dispatch procedures to maximize productivity.
  • Process weekly payroll and maintain accurate employee records.
  • Monitor branch performance, report key metrics, and help drive revenue and operational goals.
  • Maintain an organized, professional office environment and ensure administrative functions are completed accurately and on time.
  • Deliver an Exceptional Customer Experience.
  • As our Branch Operations Manager, you'll keep the office running smoothly, support our field teams, and ensure every customer receives an exceptional experience.
  • If you're a strong leader who thrives in a fast-paced environment, understands the HVAC industry, and enjoys building high-performing teams, we'd love to meet you.
  • Lead the Team.

Requirements

  • 3+ years of management experience in HVAC, plumbing, electrical, or another home services industry.
  • Experience leading customer service, dispatch, and office operations.
  • Experience with scheduling, payroll, invoicing, and operational reporting.

Nice to have

  • ServiceTitan experience is highly preferred.

Compensation

  • $70,000-$80,000 + Bonus

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation and holidays
  • Company-paid life insurance
  • Short- and long-term disability insurance

Company info

  • Dave's World
  • Salary: $70,000-$80,000 + Bonus
  • Keep the Branch Running.
  • At Dave's World, we're looking for an organized, energetic leader to oversee the daily operations of our branch.
  • Oversee the Customer Service, Dispatch, Installation, Service, Plumbing, and Electrical teams.
  • Keep the installation calendar full and ensure service and installation schedules are optimized for efficiency.
  • Schedule sales consultations and installations while partnering with the sales team.

This listing is sourced directly from Sila Services's careers page and normalized into a canonical job model.