Sila Services
Branch Operations Manager
Windham, ME
Sponsorship not specified$70k-$80kDetected 1 day ago
SalesCustomer SupportLeadershipCommunication
About the role
- Apply today and help Dave's World continue delivering exceptional service to homeowners every day!
Responsibilities
- Lead the day-to-day operations of the branch while supporting the Regional Manager.
- Recruit, train, coach, and develop office staff while creating a positive, accountable culture.
- Coordinate technician workloads and maintain dispatch procedures to maximize productivity.
- Process weekly payroll and maintain accurate employee records.
- Monitor branch performance, report key metrics, and help drive revenue and operational goals.
- Maintain an organized, professional office environment and ensure administrative functions are completed accurately and on time.
- Deliver an Exceptional Customer Experience.
- As our Branch Operations Manager, you'll keep the office running smoothly, support our field teams, and ensure every customer receives an exceptional experience.
- If you're a strong leader who thrives in a fast-paced environment, understands the HVAC industry, and enjoys building high-performing teams, we'd love to meet you.
- Lead the Team.
Requirements
- 3+ years of management experience in HVAC, plumbing, electrical, or another home services industry.
- Experience leading customer service, dispatch, and office operations.
- Experience with scheduling, payroll, invoicing, and operational reporting.
Nice to have
- ServiceTitan experience is highly preferred.
Compensation
- $70,000-$80,000 + Bonus
Benefits
- Medical, dental, and vision insurance
- Paid vacation and holidays
- Company-paid life insurance
- Short- and long-term disability insurance
Company info
- Dave's World
- Salary: $70,000-$80,000 + Bonus
- Keep the Branch Running.
- At Dave's World, we're looking for an organized, energetic leader to oversee the daily operations of our branch.
- Oversee the Customer Service, Dispatch, Installation, Service, Plumbing, and Electrical teams.
- Keep the installation calendar full and ensure service and installation schedules are optimized for efficiency.
- Schedule sales consultations and installations while partnering with the sales team.
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This listing is sourced directly from Sila Services's careers page and normalized into a canonical job model.