Apollo.io
Deal Desk Analyst
Remote, United States · Exec
Sponsorship not specified$130k-$162kDetected 16 days ago
HubSpotSalesforceSalesContract ManagementLeadershipCollaboration
About the role
- Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises.
- Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
- Review in-flight order forms for non-standard terms and route exceptions before they hit Legal or provisioning.
Responsibilities
- Own day-to-day deal support and use it to raise the floor.
- Beyond the throughput, you'll help guide quality standards, exception taxonomy, and intake criteria to build from patterns and create cleaner systems and processes over time.
- Use those findings to diagnose root causes - whether that's a SFDC field mapping issue, an Ironclad template gap, or a rep behavior - and drive the fixes upstream so the same error doesn't recur.
- Build and own the Deal Desk operating system. Design and maintain the runbooks, approval matrices, intake workflows, and deal-type documentation that let the team scale. The goal is a Deal Desk that's self-serve by default and escalation-by-exception.
- Contribute to the infrastructure that replaces the workarounds. Translate operational pain points into structured, credible input for engineering and RevOps. The best analysts in this role won't just document problems
- they'll help design the systems that make them disappear.
- You document what you learn, build the thing that prevents the next ten instances, and measure whether it worked.
- Analytical and structured - Able to build a post-close audit tracker, an exception log, or a reconciliation report without significant support, and turn the output into a recommendation, not just a table.
- The best analysts in this role won't just document problems; they'll help design the systems that make them disappear.
Requirements
- 4-6 years in Deal Desk, Revenue Operations, Sales Operations, or a related commercial function, with direct experience in contract review, deal structuring, or order management.
- Salesforce proficiency - comfortable navigating Opportunity and related child objects, pulling reports, and spotting data quality issues.
- Experience with CLM or order form tooling (Ironclad, DocuSign CLM, Conga, or similar).
Nice to have
- life/AD&D/STD/LTD insurance
Compensation
- The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable.
Company info
- What we're looking for:
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This listing is sourced directly from Apollo.io's careers page and normalized into a canonical job model.