tnuck
Returns Operations Coordinator
Washington, District of Columbia · Junior · Full-time
Sponsorship not specified$58k-$63kDetected 21 days ago
ExcelProcess ImprovementCustomer SupportProblem SolvingOrganizational Skills
About the role
- This is an entry-level role that works closely with the Omnichannel Operations Senior Manager to keep returns workflows running efficiently and on time.
- Core Responsibilities Returns Processing & Reconciliation Process refunds for returns exceptions accurately and in a timely manner, ensuring refunds move through the correct channels and refund SLAs are met with no backlog.
- Flag issues to the Returns team and help keep volume at a minimum.
Requirements
- 0-1 year of customer service, eCommerce operations, retail, or similar experience
- Proficiency in Google Sheets or Excel
- Knowledge/Skills/Abilities
- Comfort in dealing with new technology and systems.
Nice to have
- Experience in warehouse environments or ERPs is a plus
Compensation
- Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $58,000-$62,500
- classified as full-time exempt and not eligible for overtime.
- Tuckernuck Core Values
- The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.
- Teamwork Makes the Dream Work
- Stay Authentic
Benefits
- At Tuckernuck, we care about our team and offer benefits that support your health, growth, and work-life balance.
- This includes medical, dental, and vision coverage, a 401(k) with a company match, generous paid time off and holiday, paid new parent leave, day care coverage, a generous employee discount, and other great perks.
Equal opportunity
- Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit.
Visa & Work Authorization
- based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristic
This listing is sourced directly from tnuck's careers page and normalized into a canonical job model.