Guidewire

Guidewire

Lead Instructional Designer

United States - Remote · Junior · Part-time

Sponsorship not specified$100k-$182kDetected 31 days ago
JavaGitAWSGCPAzureCloud PlatformsCI/CDDevOpsRESTFigmaProject ManagementAgileContent MarketingControlsTest AutomationCommunicationCollaborationMentoringWritingOrganizational Skills

About the role

  • Summary Join Guidewire Learning Experience!
  • There's power in knowing what you don't know and then filling in the knowledge gaps.

Responsibilities

  • Collaborate with stakeholders to understand product direction and translate it into actionable and impactful content plans.
  • Determine the "right content to build", including delivery method and effort, based on competency requirements in alignment with stakeholder guidance.
  • Develop curriculum for one or more applications and services while following instructional design best practices and department standards.
  • Collaborate closely with cross-functional teams to ensure content aligns with brand standards and visual experience goals.

Requirements

  • Proven experience designing and delivering technical training tailored specifically for developer and engineer audiences on enterprise software or SaaS applications.
  • Practical experience leveraging AI tools (e.g., Gemini, ChatGPT, Claude) to accelerate content development and research.
  • Ability to gather information from subject matter experts and learn by experimenting.
  • Excellent written, verbal communication and collaboration skills with the ability to work across diverse teams.
  • Experience with agile methodologies for project or content development and familiarity with project management tools such as JIRA.

Nice to have

  • Experience with structured authoring tools such as Madcap Xyleme.
  • Understanding of cloud services and familiarity with major cloud providers such as AWS, Azure, Google Cloud, etc.
  • Understanding of cloud development workflows and DevOps practices, such as CI/CD pipelines, automated testing, monitoring, and logging.
  • Ability to read, interpret and understand programming languages like Gosu, Java, or JavaScript.
  • Familiarity with REST APIs, SDKs, AI-assisted development and an understanding of how developers interact with cloud services.
  • Basic understanding of version control systems, specifically Git and standard repository workflows.
  • Experience with graphics and video tools such as Figma, Vyond, and Camtasia.
  • How we work at Guidewire

Compensation

  • The US base salary range for this full-time position is $100,000 - $182,000.

Benefits

  • Lead the development of a learning content strategy for several topic areas that aligns with business objectives.
  • Design and implement scalable, flexible, and reusable content for developers.
  • Partner closely with writers, product managers, engineers, professional services teams, and other subject matter experts to understand technical features and align learning objectives with business goals.
  • Provide guidance to junior instructional designers, ensuring best practices are followed in learning experience design and development.

Company info

  • @Guidewire_PandC.
  • Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer.
  • We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.
  • Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
  • All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Visa & Work Authorization

  • ualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran st
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This listing is sourced directly from Guidewire's careers page and normalized into a canonical job model.