Flexport
Global Operations Associate
Dallas, Texas, United States
Sponsorship not specifiedDetected 6 days ago
ComplianceSupply ChainLogisticsCommunicationProblem SolvingTime ManagementFreight Forwarding
About the role
- Flexport's Global Operations team is the front line team responsible for successfully managing our Customer's supply chains end to end.
- The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports.
- This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.
Responsibilities
- Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
- Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
- Effective time management - be able to properly prioritize and manage a large volume of tasks
- Teamwork and relationship-building
Requirements
- Ability to effectively seek and receive feedback
Nice to have
- 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
- Bachelor's Degree preferred
Company info
- As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations.
- At Flexport, we believe global trade can move the human race forward.
- That's why it's our mission to make global commerce so easy there will be more of it.
- We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.
- We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.
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This listing is sourced directly from Flexport's careers page and normalized into a canonical job model.