Nclusion

Product Manager, Growth & Gaming

Palo Alto, USA

Sponsorship not specifiedDetected 99 days ago

A/B TestingUX ResearchProduct ManagementResearch

About the role

Our Growth & Gaming team is responsible for building the systems that deepen customer engagement, drive retention, and unlock sustainable growth across our ecosystem.
As a Product Manager, you will own the strategy, roadmap, and execution for gamified experiences, loyalty programs, incentive mechanics, and growth loops that motivate meaningful financial behavior in the communities we serve.
This is not a conventional growth role.

Responsibilities

Own the full product lifecycle for growth and gaming initiatives: from discovery and game design through launch and iteration, and driving prioritization with clarity and conviction.
Design and evolve gamified systems (streaks, challenges, leaderboards, milestone rewards, progress mechanics) that drive meaningful financial behavior: saving, transacting, and building trust with formal financial services.
Build and iterate on incentive structures (rewards, referrals, cashback, badges) grounded in behavioral economics and game design principles - balancing engagement with sustainable program economics.
Partner with our research team to understand what motivates our users and what doesn't, while translating those insights into game mechanics that reflect real needs, not assumptions.
Collaborate with engineering, design, data, and operations to ship experiences that work reliably at scale across diverse regions, languages, and connectivity conditions.
Partner with Finance and Analytics to model program economics, reward liability, and ROI - ensuring growth initiatives are sustainable and margin-aware, as well as partnering with Legal and Compliance to ensure incentives stay within policy.
Track and own product metrics, using data to iterate quickly and demonstrate impact.
Strong instincts for user research, particularly with populations whose contexts differ significantly from your own.
Experience working in or building for emerging markets is a strong plus - you've navigated contexts where low connectivity, low institutional trust, or first-time digital users shaped your product decisions.

Benefits

Run a rigorous experimentation and learning culture, using A/B tests and behavioral data to continuously optimize engagement, retention, and activation loops.

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