Kasa Living, Inc.

Hospitality Associate

Dallas, Texas · Full-time

Sponsorship not specified$32k-$40kDetected 18 hours ago

RecruitingCustomer SupportCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

Join our Dallas Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience.
This dynamic role combines physical presence with digital prowess, making you a key figure at Downtown Dallas.
Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team.

We partner with owners of multifamily and boutique hospitality to deliver stylish, professionally managed accommodations to business and leisure travelers alike.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.
Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests.
Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable.
Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards.
Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable.

Minimum of 2 years of experience in hospitality.
Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required.
Hospitality Expertise: Minimum of 2 years of experience in hospitality.
Guest Service Skills: At least 1 year of experience in guest service roles.

At least 1 year of experience in guest service roles.
Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays.
Transportation: Access to reliable transportation.
Physical Capability: Comfortable with lifting items weighing up to 50 pounds.
Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations.
You pride yourself on your communication and organizational skills
In one year, you will succeed at Kasa by having:
Established yourself as a top operations performer by consecutively reaching monthly quality goals
Set a high bar for quality standards and guest satisfaction within your market
Become an invaluable resource to our team, beyond your knowledge of property operations
Supported critical cross-departmental Kasa projects

The Pay: The starting base pay for this role is $18.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes.

This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

Be a part of our South Portfolio Operations, a team passionate about delivering seamless experiences for our guests.
Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries.
Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.
Day in the life of a Kasa Hospitality Associate
Guest Experience

This listing is sourced directly from Kasa Living, Inc.'s careers page and normalized into a canonical job model.