NCL Bahamas

NCL Bahamas

Sr. Manager Database Engineering

Miami, Florida · Senior

Sponsorship not specifiedDetected 12 days ago
SQLPostgreSQLMySQLAWSKubernetesTerraformDevOpsIncident ResponseComplianceProcurementPerformance ManagementCadenceLeadershipCommunicationMentoring

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • Technical direction and roadmap remain with NCLH

Responsibilities

  • Lead database incident response, root cause analysis, and problem management to closure, serving as third-line escalation for major or unresolved incidents in a 24/7 operating environment.
  • Own the technical roadmap and direction for the database estate and set the priorities the managed-service team delivers against, working through the partner's DBA tower lead to define acceptance criteria, accept deliverables, and escalate within the partner's management chain when delivery falls short.
  • Define quality standards, escalation paths, and competency expectations for partner delivery, plan delivery capacity as the partner team scales with project demand, and ensure the knowledge that delivery produces is retained by NCLH.
  • Lead, develop, and retain a team of database engineers, carrying hiring, performance management, development, and compensation recommendation authority, and provide hands-on technical mentorship that builds cross-platform depth and develops senior engineers into technical project leads.
  • Own the database monitoring and observability toolchain, managing performance and capacity from instrumented trend data.
  • Govern database change management standards, including approvals, scheduling, and rollback expectations, and own schema change review in partnership with application and DevOps teams.
  • Partner with reservation systems teams on operating standards for the Seaware database estate, and act as a primary technical interface to the platform vendor on database matters.
  • Own the database layer of onboard systems, including guest and crew applications and onboard property management platforms, designing for local autonomy, constrained connectivity, and physically separated onboard datacenters.
  • Own database access models, privileged access governance, and credential lifecycle with Information Security, ensuring secrets are managed through the enterprise secrets platform and that encryption and audit-logging posture is appropriate to each system's data classification.
  • Partner with Information Security and Risk & Compliance to ensure database designs and controls meet regulatory and audit requirements (e.g., SOX, PCI DSS) and embed security by design.

Requirements

  • Working knowledge of Oracle database operations and licensing models, sufficient to govern an Oracle estate and direct specialist resources.
  • Change and patch management experience in a 24/7 environment where downtime carries direct revenue or guest impact.
  • Working knowledge of commercial database licensing models, including participation in at least one renewal, true-up, or vendor audit cycle.
  • Recent hands-on production database experience, with the ability to evaluate technical work directly and communicate risk, tradeoffs, and investment needs to senior non-technical stakeholders.
  • Deep expertise across both Microsoft SQL Server and Oracle.
  • Familiarity with Kubernetes-adjacent database operations and declarative cloud resource provisioning.
  • Hospitality, cruise, travel, or reservation systems domain experience.
  • Experience consolidating database estates across multiple brands, business units, or post-acquisition environments.
  • DEGREE TYPE: Bachelor's Degree
  • Database security, privileged access governance, and secrets management, with working knowledge of security and compliance frameworks (PCI DSS, SOX) and their application to data architecture.
  • Required
  • Deep, hands-on production expertise in either Microsoft SQL Server or Oracle, plus strong production depth in at least one additional enterprise relational database platform, with demonstrated experience setting standards across a heterogeneous multi-engine estate.
  • Demonstrated leadership of managed cloud database services at scale (AWS RDS, Aurora, or equivalent).
  • Experience delivering through blended teams of employees, contractors, or managed-service partners, including setting priorities, defining acceptance criteria, reviewing technical quality, and escalating delivery issues.
  • Designed and implemented high-availability and disaster recovery solutions, including participation in real failover, restore, or recovery events.
  • Ownership of backup, restore, and recovery objective definition and validation in production.
  • Preferred
  • Prior direct people-management responsibility for database engineers, and formal vendor-governance experience.
  • Experience with distributed, edge, or intermittently connected estates, such as maritime, remote site, retail, or field operations.

Nice to have

  • Microsoft or Oracle database platform certifications.
  • AWS Certified Database - Specialty, or AWS Solutions Architect.

Skills

  • High availability, disaster recovery, and backup and restore validation.
  • Database performance tuning, capacity planning, and observability tooling.
  • Database change and schema governance in a controlled, auditable environment.
  • People leadership, mentorship, and technical talent development, with sound judgment during time-sensitive incidents.

Compensation

  • Lead, develop, and retain a team of database engineers, carrying hiring, performance management, development, and compensation recommendation authority, and provide hands-on technical mentorship that builds cross-platform depth and develo

Company info

  • Regent Seven Seas Cruises
  • It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
  • They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
  • All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
  • Brand Overview
  • Norwegian Cruise Line
  • Oceania Cruises
  • New Releases
  • Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
  • The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
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