Axon
Professional Manager II, Enterprise
Scottsdale, Arizona, United States · Mid
Sponsorship not specifiedDetected 5 hours ago
ComplianceProject ManagementStrategic CommunicationsCustomer SuccessLeadershipCommunicationCollaboration
About the role
- We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software.
- Like our products, we work better together.
Responsibilities
- Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments.
- Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones.
- Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders.
- Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes.
- Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively.
- Maintain detailed documentation of all training sessions and deployment milestones.
- Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively.
- Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes.
- We are also committed to building diverse teams that reflect the communities we serve.
- Here, you'll take ownership and drive real change.
Requirements
- Extensive experience in project management, including coordination and resource tracking.
- Experience implementing and/or leading an Axon body-worn camera program.
- Proficiency in Smartsheets or similar project management tools.
- Experience working with corporate, retail, and security-based organizations.
- Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders.
- Ability to work independently and take ownership of projects while effectively collaborating across various teams.
- BS/BA or equivalent knowledge and experience.
- Understanding of software and hardware implementation, particularly in SaaS environments.
- Willingness to travel throughout North America, with potential for international travel.
- Benefits That Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
Nice to have
- In-depth knowledge of Axon products and digital evidence management systems is preferred.
Skills
- Join Axon and be a Force for Good.
- Life at Axon is fast-paced, challenging and meaningful.
Compensation
- Competitive salary and 401k with employer match
Benefits
- Medical, Dental, Vision plans
- Fitness programs
- Emotional & Mental Wellness support
- Learning & Development programs
Company info
- Your role will be essential in ensuring that customers not only adopt our solutions but also realize their full potential to enhance organizational workflows and efficiencies.
- If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways.
Visa & Work Authorization
- ardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status
This listing is sourced directly from Axon's careers page and normalized into a canonical job model.