Iherb
Sr. Product Manager - Recs/AI
Home Office, CA · Senior
Sponsorship not specified$177k-$220kDetected 11 days ago
AlgorithmsSQLAWSGCPMachine LearningData AnalysisData ScienceLLMsA/B TestingUX ResearchProduct ManagementProduct StrategyAgileGoogle AnalyticsLogisticsVendor ManagementResearchCommunicationCollaboration
About the role
- You will be responsible for analyzing data, defining a strategic roadmap, and driving the implementation of AI-powered features that enhance product discovery, personalization, and overall customer satisfaction.
- This role requires close collaboration with cross-functional teams, including engineering, data science, UX/UI, and marketing, to ensure seamless integration and execution of AI initiatives.
- Data-Driven Optimization: Analyze user behavior, performance metrics, and A/B testing results to identify opportunities for optimization and improvement of recommendation and AI features.
Responsibilities
- Lead the development and optimization of AI-driven recommendation systems, leveraging generative AI to create personalized content and experiences that enhance product discovery and conversion.
- Explore and implement innovative applications of generative AI, including personalized product descriptions, tailored content generation, and AI-powered chat/search functionalities.
- Collaborate with engineering, data science, UX/UI, and marketing teams to define requirements, design solutions, and ensure successful product launches.
- This role will focus on leveraging advanced recommendation algorithms and generative AI to deliver highly relevant and engaging customer journeys across all platforms (desktop, mobile web, and app).
- Drive AI-Powered Personalization: Lead the development and optimization of AI-driven recommendation systems, leveraging generative AI to create personalized content and experiences that enhance product discovery and conversion.
- Generative AI Innovation: Explore and implement innovative applications of generative AI, including personalized product descriptions, tailored content generation, and AI-powered chat/search functionalities.
- Cross-Functional Collaboration: Collaborate with engineering, data science, UX/UI, and marketing teams to define requirements, design solutions, and ensure successful product launches.
- Product Requirements & Design: Document detailed product requirements, user stories, and design specifications for AI-powered features, ensuring clear communication and alignment across teams.
- Expertise in A/B testing and multivariate experimentation to drive data-driven decision-making.
Requirements
- Bachelor's Degree required.
- Proven experience with generative AI models (LLMs, diffusion models, etc.) and their application in e-commerce or related fields.
- Strong understanding of API integrations for AI services.
- Proficiency in data analysis and interpretation, with experience using tools like Google Analytics, SQL, or similar.
- Experience in defining and managing product roadmaps and prioritizing features based on business impact and customer value.
- Excellent communication and collaboration skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
- Strong understanding of UX/UI principles and best practices, with the ability to contribute to design discussions and wireframing.
- Experience working in an Agile/Scrum environment.
Nice to have
- Experience with cloud-based AI platforms (e.g., Google Cloud AI or Vertex AI, AWS SageMaker or Bedrock, OpenAI Enterprise).
- Experience with personalization platforms.
- Experience with vector databases.
- Experience with prompt engineering.
- A Computer Science or similar technical degree is preferred.
Skills
- Knowledge, Skills, and Abilities:
Compensation
- The expected salary range for this role is $177,000.00 - $220,000.00 USD.
- The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.
Benefits
- Strong understanding of machine learning concepts and their application to recommendation systems and personalization.
Company info
- For A Better You
- At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone.
- As a team member, we'll empower you to live this promise each day as you make a truly global impact in your career.
- We constantly strive for innovation, while transforming and improving the online shopping experience for our customers.
- We believe that individually we are incredible, but when we come together, our growth is infinite.
- In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
- Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what's expected, turning challenge into change.
- If you're ready for it, we want you to join our team.
- Get started now.
Equal opportunity
- iHerb is an Equal Opportunity employer.
This listing is sourced directly from Iherb's careers page and normalized into a canonical job model.