Emcocorporation
Bilingual IT Support Analyst - Tier 1
London, ON, Canada · Full-time
Sponsorship not specified$50k-$55kDetected 13 days ago
iOSAndroidAzureCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- This includes remote provisioning of hardware and software for teammates, remote troubleshooting and isolation of hardware, software and network issues reported by teammates and resolution of these issues.
- Two (2) years experience supporting end user hardware, software, applications, and networking
Responsibilities
- The Tier I Bilingual IT Support Analyst will ensure Emco teammates are receiving the highest quality of customer and technical support services in adherence with established service levels.
Requirements
- With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.
- Post-secondary degree or diploma in compute science or information technology
- Two (2) years experience in a customer facing IT service desk role
- Applicants must be eligible to work from/working in Canada.
Skills
- Sound verbal and written communication skills; bilingual (French and English) is an asset
Compensation
- $50,000 - $55,000 per year
Benefits
- EMCO is committed to diversity, equity, and inclusion in our workplaces.
Equal opportunity
- EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential.
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This listing is sourced directly from Emcocorporation's careers page and normalized into a canonical job model.