Jackson Lewis Businessand Legal Professionals

Collections Coordinator

National Operations Center, United States of America

Sponsorship not specifiedDetected 11 hours ago

AccountingExcelEmployment LawCommunicationOrganizational SkillsMicrosoft OfficeAccounts Payable

About the role

The Collections Coordinator will oversee the full-cycle accounts receivable process, including payment application, account reconciliation, and collections, while maintaining positive attorney and client relationships.
Review internal accounts receivable and collection policies to increase efficiency and reduce aging balances.
Adhere to and ensure compliance with firm accounts receivable write-off policies.

The Collections Coordinator is trusted to manage complex and high-value accounts, exercise sound judgment in sensitive collection matters, and work independently in a fast-paced environment.
Manage the full-cycle accounts receivable process and serve as the primary point of contact for escalated or complex collection issues.
Proactively review aging reports to identify past-due accounts and independently manage outreach to attorneys, clients, and insurance carriers.
Partner closely with attorneys to develop and execute effective collection strategies and expedite payment resolution; demonstrate an understanding of client needs and recommend continuous improvement initiatives.
Maintain accurate and up-to-date documentation of collection activity, communications, and follow-up actions in Aderant based on feedback from attorneys, clients, and the billing department.
Protect and maintain highly sensitive, confidential, privileged, financial, and proprietary information.

Strong working knowledge of Microsoft Word, Outlook, Excel, Teams, and Windows-based environments.
Excellent written and verbal communication skills, with the ability to professionally engage attorneys, clients, and carriers.
Proficiency with Microsoft Office, with an emphasis on Excel.

Bachelor's degree in Business Administration, Accounting, Management, or a related field preferred.
Minimum of 3+ years of law firm or professional services collections experience strongly preferred.
Experience with Aderant and e-billing platforms strongly preferred.

The actual compensation will be determined based on experience and other factors permitted by law.

This listing is sourced directly from Jackson Lewis Businessand Legal Professionals's careers page and normalized into a canonical job model.