whca
Registration/Switchboard Clerk (LMH) #2026-139
Mount Forest, Ontario · Part-time
Sponsorship not specifiedDetected 20 days ago
ExcelHRISLeadershipCommunicationOrganizational SkillsMicrosoft OfficeAccounts Payable
About the role
- REGISTRATION/SWITCHBOARD RESPONSIBILITIES: Act as main communication centre answering incoming calls and redirecting to appropriate departments, overhead pages and emergency codes.
- INTERNAL applicants please apply with your work email address.
- EXTERNAL applicants are considered only after the internal posting process has been completed.
Responsibilities
- Manage situations involving power outages, phone issues and paging system outages, pagers, etc.
- Manage contacts in a professional manner understanding the patient is first and foremost
- Confidentiality of all information is a requirement of employment as well as compliance with the Privacy Act, hospital and departmental policies and procedures including compliance with the Pledge of Confidentiality which requires staff to maintain confidentiality even after employment ceases
Requirements
- Good working knowledge of MS Office (especially Word and Excel) and experience with other software applications, particularly hospital information systems
- Current knowledge of basic Accounts Receivable functions
- Demonstrated leadership skills and ability to work collaboratively
- Must be able to type 40 words per minute
- Graduate Medical Office Program preferred
- Medical terminology Certificate required - current related experience may be considered (must complete medical terminology certificate)
- Expert Meditech Registration knowledge
- Previous Switchboard/Admitting/Registration experience in a healthcare setting
- Compliance with Privacy Legislation and Hospital Confidentiality requirements
- Experience organizing patient health information with high degree of accuracy
- Excellent verbal and written communication skills
- Ability to deal effectively with the public, physicians and other healthcare professionals, in a polite, pleasant and professional manner
- Ability to work at a fast pace, independently and maintain strong organizational skills and ability to prioritize to meet deadlines
Nice to have
- Satisfactory performance and attendance required
- Satisfactory Reference Checks required prior to start date
- Must provide a Police Vulnerable Sector Check
- As per department, must be available to work Monday through Sunday, days and evenings
- As per Collective Agreement
- $29.54 - $30.46 per hour
- Interested applicants please submit your cover letter and resume on
Compensation
- $29.54 - $30.46 per hour
- Interested applicants please submit your cover letter and resume on BambooHR at the following link: https://whca.bamboohr.com/jobs/ by 4:00pm on July 1, 2026.
- INTERNAL applicants please apply with your work email address.
- EXTERNAL applicants are considered only after the internal posting process has been completed.
- Only applicants chosen for an interview will be contacted.
- Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.
Benefits
- A temporary part time Registration/ Switchboard Clerk position is available at the Louise Marshall Hospital, site of North Wellington Health Care.
- North Wellington Health Care strives to create a respectful, accessible and inclusive work environment.
- North Wellington Health Care is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.
This listing is sourced directly from whca's careers page and normalized into a canonical job model.