Airwallex

Director of Solutions Engineering - US

US - San Francisco · Director

Sponsorship not specifiedDetected 44 days ago

Agentic AIProduct ManagementProduct StrategySalesforceSalesExcelLeadershipCommunication

About the role

Valued at US$11 billion and backed by world-leading investors including T.
If you're ready to do the most ambitious work of your career, join us.
ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership.

Lead, mentor, and scale our high-performing US Solutions Engineering teams, fostering a culture of technical excellence, customer obsession, and collaboration.
Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy.
Implement scalable processes, playbooks, and best practices for the entire pre-sales and implementation lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations.
Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C-level stakeholders.

You have a significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within the US, with 3+ years in a senior leadership capacity.
You bring 10+ years of experience in technical, client-facing roles.
You have a background in engineering, software development, or product, and have been hands-on designing and delivering complex software solutions.
You are a strategic thinker with a deep understanding of enterprise sales cycles, go-to-market motions, and how to position a technical solution to solve core business problems.
Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous.

Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.)

Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company's overall sales and growth objectives.

Airwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering US.
This is a critical leadership role responsible for leading our world-class solution engineering organisation across the US.
This includes executive level pre-sales technical solution design, E2E solution implementation as well as proper post go-live commercial performance ramp-up for selective clients.
You will be the driving force behind our technical go-to-market (GTM) strategy, scaling a high-performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth.
By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses.
Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs that solve our customers' most complex challenges.

Airwallex is proud to be an equal opportunity employer.
We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions.
If you have a disability or special need that requires accommodation, please let us know.

Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future.

This listing is sourced directly from Airwallex's careers page and normalized into a canonical job model.