Futurewavesystems
Sr. Java Developer
Miami, FL, United States · Senior
Sponsorship not specifiedDetected 3716 days ago
JavaScriptJavaCiscoCommunication
About the role
- Human Capital Management, HR BPO, Payroll and Tax Services, PEO, Retirement, Talent Management, Human Resource Management, Tax and Compliance, Benefits Administration, Payment Solutions, Time and Attendance, Health Care Reform, ACA Affordable Care Act
- The Contact Center Senior Software Engineer analyzes requirements and designs, develops, tests, deploys and maintains application systems in response to enterprise needs of moderate to high complexity in the fast paced contact center environment.
Requirements
- 4+ years of professional experience in a related field with increasing responsibility
- Experience in Java & JavaScript
- Experience in designing contact center development solutions, including integrating with ICM, telephony components, and with back-end business applications
- Experience with Cisco CVP or similar IVR call flow development
- Knowledge of Speech Recognition technology, preferably Nuance
- Experience with telephony integration development
- Identify and validate software and infrastructure components required to implement technical solutions
- Translate designs into specifications for required infrastructure and application software components
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