Florida Window & Door

Florida Window & Door

Call Center Supervisor- Onsite

Lake Worth Beach, Florida, United States

Sponsorship not specifiedDetected 1 day ago
Performance ManagementLeadershipMentoring

About the role

  • You'll be joining a company that is aggressively growing across Florida and beyond, investing heavily in marketing, technology, training, and people.
  • They foster a positive, accountable culture, embrace change and continuous improvement, and celebrate team successes while consistently challenging themselves and others to achieve even greater results.
  • If you're ready to make a meaningful impact on a growing sales organization, we'd love to hear from you!

Responsibilities

  • Lead a Winning Team.
  • You'll work alongside some of the best professionals in the home improvement industry and play a direct role in driving revenue, developing talent, and creating an exceptional customer experience.
  • Why This Opportunity Is Different At Florida Window & Door, the call center is not an afterthought-it's the engine that drives the business.
  • You'll lead a talented team responsible for connecting homeowners with our award-winning products and services while helping shape the future of one of the most respected brands in the industry.
  • Reporting directly to the Director of Call Center Operations, you'll have a meaningful voice in improving processes, developing people, and achieving company goals.
  • This is an opportunity for a proven leader who wants more than a management title-you want the chance to build something, influence results, and grow your career.
  • Leadership & Coaching Lead, motivate, and develop appointment setters, team leads, confirmation specialists, QA personnel, and support staff Create a positive, competitive, and high-energy culture Conduct coaching sessions, performance reviews, and team meetings Develop future supervisors and leaders within the department

Company info

  • Florida Window & Door is one of the fastest-growing home improvement companies in the country, and we're looking for an exceptional Call Center Supervisor to help lead our high-performance contact center to the next level.

This listing is sourced directly from Florida Window & Door's careers page and normalized into a canonical job model.