Capital Farm Credit

Capital Farm Credit

Loan Admin Support Specialist

Lubbock, Texas

Sponsorship not specifiedDetected 2 days ago
AccountingCustomer SupportResearchCommunicationCritical ThinkingTime ManagementMicrosoft OfficeInternal AuditAccounts Payable

About the role

  • Facilitates external parties and internal departments involved in the customer and loan relationship.
  • This position handles routine, repetitive transactions and customer requests that are simple to moderately complex.
  • The incumbent will demonstrate foundational knowledge of the core skills and functions in loan administration, loan accounting, and customer service; and will navigate supporting information systems with limited oversight.

Responsibilities

  • Responsible for loan administration, content management, credit servicing action support.
  • Support loan servicing efforts by providing thorough and knowledgeable customer service via telephone conversations and/or electronic forms of communication.
  • Submits servicing action file to the Document Preparation Department.
  • Reviews documents for accuracy and completeness.
  • Files documents in electronic repository in accordance with procedures.
  • Prepares communication to accompany documents returned to customer post-termination.
  • Maintains foundational knowledge of multiple systems and programs and demonstrates the ability to use CFC programs and systems used in lending.
  • Documentation requirements for deeds of trust, UCC financing statements, and other collateral documents

Requirements

  • Maintains knowledge of, and assists with, ensuring compliance with required procedures, policies, processes, internal controls, and regulations with an ability to research and apply them with some oversight.

Skills

  • Accounting/financial systems.
  • Computer systems and equipment used for file management, file classification practices, and retrieval of business information
  • Professional oral and written correspondence principles
  • Intermediate skill level in Microsoft Office applications
  • Organization and time management practices
  • Attention to detail
  • Working in a collaborative environment
  • Critical thinking skills

Compensation

  • Earn 13 days of annual leave and 15 days of sick leave per year, plus enjoy 10-12 paid holidays annually.

Benefits

  • Accrued Time Off: Earn 13 days of annual leave and 15 days of sick leave per year, plus enjoy 10-12 paid holidays annually.
  • Retirement: 401(k) with up to 9% employer contribution/match.
  • Health Coverage: Affordable medical, dental, and vision plans.
  • Parental Leave: 8 weeks of paid parental leave.
  • Life & Disability Insurance: Employer-paid coverage.
  • Education & Wellness: Tuition reimbursement and up to $400 for wellness expenses.

Company info

  • Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.
  • Why Join Us?
  • We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect. As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.
  • Our Benefits:
  • Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices.
  • With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses.
  • As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.
  • We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect.
  • As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.
  • Company-wide, goals-based rewards.
  • Will be knowledgeable of CFC product lines and communicate servicing status updates with customers in detail.
  • Submits releases for recording in the county using electronic means where possible or mails releases to title company/county for recording based on customer needs. Requests checks for county filing fees from Accounts Payable as needed.

Equal opportunity

  • Statement
  • Capital Farm Credit is committed to creating a diverse and inclusive workplace. The position title and requirements may be adjusted based on the candidate's experience and qualifications. We welcome applicants of all backgrounds and do not discriminate based on race, color, gender, religion, national origin, disability, veteran status, or any other protected status. A full job description is available upon request. Candidates selected for hire will be required to complete a background check, including criminal history, education verification, and employment verification. A credit check will be required for roles that require NMLS registration.
  • Capital Farm Credit is committed to creating a diverse and inclusive workplace.
  • The position title and requirements may be adjusted based on the candidate's experience and qualifications.
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This listing is sourced directly from Capital Farm Credit's careers page and normalized into a canonical job model.