Ooma
Principal Infrastructure Engineer
Remote, US · Principal
Sponsorship not specified$125k-$195kDetected 68 days ago
PythonBashAWSGCPAzureCloud PlatformsDockerKubernetesTerraformAnsibleLinuxSystems EngineeringTCP/IPFirewallBGP/OSPFLoad BalancingVoIPNetwork EngineeringCommunicationCollaborationMentoring
About the role
- Our Infrastructure Services team is responsible for ensuring that the infrastructure backing all production services is highly available, scalable, and operating optimally.
- The Principal Infrastructure Engineer is a senior technical leader who operates across both network and systems engineering, driving architecture, reliability, and automation.
- Serve as a senior escalation point for complex production issues, troubleshooting and resolving critical incidents impacting service availability
Responsibilities
- Design, build, and evolve infrastructure supporting production services across network and systems domains, ensuring high availability, performance, and scalability
- Drive improvements to reliability, redundancy, and overall service delivery across infrastructure environments
- Lead by example through hands-on technical contribution and ownership of challenging infrastructure problems
- Oversee and optimize on-premises network infrastructure, including switching, routing, firewalls, and load balancing, while ensuring security and resilience
- Architect and manage Linux systems, virtualization platforms, and server infrastructure to support stable, high-performing environments
- Lead the development and adoption of automation across network and systems environments, implementing Infrastructure as Code (IaC) to standardize operations
- Partner with Engineering, Development, QA, and Application teams to support services and align infrastructure with business and application requirements
- Act as a technical bridge to drive successful delivery of cross-functional initiatives
- Drive continuous improvement across infrastructure design, operations, and documentation
- Evaluate, design, and implement AI-assisted tooling to improve reliability, performance, and operational efficiency
Nice to have
- Proven experience supporting production environments in on-premises datacenters, with a strong focus on reliability and operational stability
- Strong hands-on expertise in Linux administration and performance optimization across complex environments
- Solid understanding of core networking protocols and platforms, including BGP, OSPF, TCP/IP, Juniper Junos, and Arista EOS, is essential
- Demonstrated ability to troubleshoot issues across the full infrastructure stack, from hardware through network and systems layers
- Experience implementing automation and Infrastructure as Code using tools such as Terraform, Ansible, or similar is required
- Proficiency in scripting (Python, Bash, or equivalent) to support automation and operational efficiency
- Familiarity with network and systems automation frameworks and modern infrastructure practices
- Ability to operate both strategically and tactically, with a track record of owning and delivering large-scale infrastructure initiatives in fast-paced environments
Compensation
- The base salary range for candidates within the United States is listed below.
- The base pay range is subject to change and may be modified in the future.
- United States Pay Range
- $125,000 - $195,000 USD
Benefits
- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- HMO, PPO's or a PPO with a HDHP (including HSA, which Ooma helps fund)
- Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
- FSA Healthcare & Dependent Care
- Commuter Benefits
- Employee Stock Purchase Plan (ESPP)
- Paid Time off, Sick Time, as well as corporate holidays observed
- Life Balance benefits with Travel Assistance Services and Identity Theft
- Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.
- And, you'll receive competitive compensation, benefits and generous company perks.
- Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs).
- Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc.
This listing is sourced directly from Ooma's careers page and normalized into a canonical job model.