Faire
Staff Product Manager, Relationship Growth
New York City, NY; San Francisco, CA · Staff+
Sponsorship not specified$220k-$303kDetected 1 day ago
Machine LearningData ScienceA/B TestingProduct ManagementProduct StrategyCRMAccount ManagementLead GenerationCommunication
About the role
- The Relationship Growth team helps brands and retailers on Faire connect and collectively grow their businesses.
- Tracking and understanding retailers - the data and insights brands use to know who their most valuable customers are and how to grow with them.
- Reaching out with updates and information retailers care about - brand-sent emails, in-product surfaces, proprietary messaging channels, and the systems that carry them across updates like new product/collection launches, abandoned carts etc.
Responsibilities
- Own strategy and roadmap for Relationship Growth. Set the multi-year direction for how Faire's brand-side tools evolve and deliver compounding value to retailers, brands, and Faire.
- Keep raising the bar on how these tools drive growth. Meaningfully rebuild and up-level tools and programs where the current ceiling is too low.
- Partner across the full EPDD and GTM team. Work closely with design, engineering, data science, marketing, account management, PMM, and brand sales to land work that often requires sensitive, high-stakes go-to-market alongside the product itself.
- Set the direction for how AI reshapes the wholesale tech and martech tools brands rely on, including what Faire should build, buy, or differentiate on.
- Own strategy and roadmap for Relationship Growth.
- Set the multi-year direction for how Faire's brand-side tools evolve and deliver compounding value to retailers, brands, and Faire.
- Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
Requirements
- 8+ years of product management experience.
- You are fluent with the dynamics of competing customer objectives across both sides of the marketplace, you anticipate second-order effects, and you have a track record of finding elusive win-win solutions.
- Proven zero-to-one product experience.
- Experience leading major launches alongside go-to-market and marketing teams.
- Experience with product analytics, A/B testing, long-term holdouts, and modeling out product impact.
- Proven leader who influences across functions and at the executive level.
- Direct marketplace experience. You are fluent with the dynamics of competing customer objectives across both sides of the marketplace, you anticipate second-order effects, and you have a track record of finding elusive win-win solutions.
- This role goes beyond a traditional product role, closer to running a small business inside Faire. Experience in consulting, finance, professional services, or business school can be especially useful preparation for the strategic and cross-functional complexity it involves. Direct experience in growth, marketing, or CRM is a plus.
- AI-first in your own and your team's workflows, and in what you build. You actively use AI to move faster, ship more, and make your team more effective. You have a clear point of view on how to apply AI to brand-facing tools in wholesale tech and martech, including what is possible now and what is around the corner.
- Highly customer-focused, with strong qualitative and quantitative judgment. You make decisions that hold up on both sides of the marketplace, for brands and for retailers.
- Strong strategic thinking and execution skills. Excited to set high-level vision and strategy while also finessing customer-experience details, with a clear track record of driving business impact through product.
- Proven zero-to-one product experience. You have built and shipped new, customer-facing capabilities from early concept through launch and iteration, with the discipline to set crisp success metrics and drive tight build-learn-iterate cycles.
- Structured communicator and systems thinker who can make complexity simple.
- Experience with product analytics, A/B testing, long-term holdouts, and modeling out product impact. You pull a coherent picture from a wide range of data types and methods, you acknowledge what you do not yet know, and you are a thoughtful partner and challenger to your data and analytics partners.
- Proven leader who influences across functions and at the executive level. You set direction for the full EPDD and GTM team, pull in the right partners, hold them accountable, recruit A-players, and uplevel the people around you.
- Owner and builder. You want to meaningfully rebuild and up-level tools and programs, you get into the details, and you hold a high bar for yourself and the team across a large and complex scope.
Nice to have
- This role goes beyond a traditional product role, closer to running a small business inside Faire.
- Experience in consulting, finance, professional services, or business school can be especially useful preparation for the strategic and cross-functional complexity it involves.
- Direct experience in growth, marketing, or CRM is a plus.
Skills
- Faire is a technology wholesale platform built on the belief that the future is local.
- Best in
Compensation
- San Francisco, CA/New York City, NY: The pay range for this role is $220,000 - $302,500 per year.
- Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location.
- The base pay range provided is subject to change and may be modified in the future.
- Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year.
- The pay range for this role is $220,000 - $302,500 per year.
Benefits
- This role will also be eligible for equity and benefits.
- Excited to set high-level vision and strategy while also finessing customer-experience details, with a clear track record of driving business impact through product.
This listing is sourced directly from Faire's careers page and normalized into a canonical job model.