Light & Wonder, Inc
Senior Director, Operations Quality
Las Vegas, NV · Director
Sponsorship not specifiedDetected 13 days ago
LogisticsProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingMentoringLean Manufacturing
About the role
- This role provides leadership for the Americas Quality team, ensuring strong quality performance across customers, suppliers, manufacturing, warehousing, and logistics.
- Customer focused approach to quality, measure and improve the customer experience.
- Establish clear and well-defined Quality improvements plans across the Manufacturing and Logistics organizations.
Responsibilities
- Knowledge of inspection methods in the design, fabrication, and production of electronic equipment.
- The position champions a culture of quality and customer focus through employee engagement and a robust corrective and continuous improvement program, while partnering with cross-functional leaders to drive meaningful change.
- Build out the Quality Management system (QMS) ensuring alignment with all Operational business functions.
- Drive Supplier Quality performance through clear and documented improvement plans.
- Lead, collaborate, and ensure alignment globally to manage Quality concerns and necessary improvements.
- Drive clear quality engagement and communication plans encompassing all NORAM Operations employees.
- Collaborate with other Quality leaders to Improve accuracy and visibility across Operations to field quality data
Requirements
- Ability to stand for extended periods of time
- Ability to lift from 5 to 50 pounds
Nice to have
- Bachelor's degree in engineering preferred or equivalent technical experience managing quality programs and processes.
Skills
- Minimum of 10 years in a Senior Quality Leadership role
- Ability to lead both directly and through influence.
- Demonstrated ability to lead/coordinate projects with cross-functional teams.
- Working knowledge of Microsoft Office.
- Effective written and verbal communication skills including presentations.
- Familiar with recognized Quality Assurance Standards AS9100, ISO 9001, AS9102.
- Experience with Business Intelligence, Analysis and Reporting
- Knowledge, Skills, & Abilities:
Company info
- Comfortable, and effective, engaging directly with customers.
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