Light & Wonder, Inc

Light & Wonder, Inc

Senior Director, Operations Quality

Las Vegas, NV · Director

Sponsorship not specifiedDetected 13 days ago
LogisticsProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingMentoringLean Manufacturing

About the role

  • This role provides leadership for the Americas Quality team, ensuring strong quality performance across customers, suppliers, manufacturing, warehousing, and logistics.
  • Customer focused approach to quality, measure and improve the customer experience.
  • Establish clear and well-defined Quality improvements plans across the Manufacturing and Logistics organizations.

Responsibilities

  • Knowledge of inspection methods in the design, fabrication, and production of electronic equipment.
  • The position champions a culture of quality and customer focus through employee engagement and a robust corrective and continuous improvement program, while partnering with cross-functional leaders to drive meaningful change.
  • Build out the Quality Management system (QMS) ensuring alignment with all Operational business functions.
  • Drive Supplier Quality performance through clear and documented improvement plans.
  • Lead, collaborate, and ensure alignment globally to manage Quality concerns and necessary improvements.
  • Drive clear quality engagement and communication plans encompassing all NORAM Operations employees.
  • Collaborate with other Quality leaders to Improve accuracy and visibility across Operations to field quality data

Requirements

  • Ability to stand for extended periods of time
  • Ability to lift from 5 to 50 pounds

Nice to have

  • Bachelor's degree in engineering preferred or equivalent technical experience managing quality programs and processes.

Skills

  • Minimum of 10 years in a Senior Quality Leadership role
  • Ability to lead both directly and through influence.
  • Demonstrated ability to lead/coordinate projects with cross-functional teams.
  • Working knowledge of Microsoft Office.
  • Effective written and verbal communication skills including presentations.
  • Familiar with recognized Quality Assurance Standards AS9100, ISO 9001, AS9102.
  • Experience with Business Intelligence, Analysis and Reporting
  • Knowledge, Skills, & Abilities:

Company info

  • Comfortable, and effective, engaging directly with customers.

This listing is sourced directly from Light & Wonder, Inc's careers page and normalized into a canonical job model.