Rocket Travel, Inc.

Principal HR Business Partner (Chicago)

Chicago, IL · Principal

Work authorization required$141k-$166kDetected 1 day ago

HRPerformance ManagementEmployee RelationsCustomer SupportLeadershipCommunicationCollaboration

About the role

You'll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development.
Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.

Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
Lead and influence cross-functional initiatives that support business transformation and organizational growth.
Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
Lead talent identification, development, and succession planning to build a strong leadership pipeline.
Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
Manage, in partnership with People Centre of Expertise, employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.

Bachelor's Degree in Human Resources or a related field is required.
Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
Experience in workforce planning, organisational agility, and leading large-scale change/transformation initiatives across multiple markets.
Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
Ability to cope well with ambiguity and change.

Curiosity, ready to challenge current practices and perspectives.
Great sense of ownership and reliability.
Multicultural or International Experience.
Humility, flexibility, good interpersonal skills.
Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

Drive learning and development initiatives to build skills and support career growth.
Champion a culture of feedback, continuous learning, and high performance.

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace.
By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity.
We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance.
Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda.
Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

Employer
E-Verify Program Participant
We are an E-Verify employer - meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.
For more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)

We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

This listing is sourced directly from Rocket Travel, Inc.'s careers page and normalized into a canonical job model.