SHEPHERD UNIVERSITY
Epic Clinical Applications Manager
Atlanta, GA
Sponsorship not specifiedDetected 15 days ago
ExcelPerformance ManagementCustomer SupportEpicHL7/FHIRPatient CareRadiologyResearchLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingMentoringMicrosoft Office
About the role
- An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems.
- Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner.
- Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Responsibilities
- Effectively lead and manage an Epic Clinical/Ancillary Applications team, fostering a positive and respectful work environment with clear expectations and accountability.
- Establish regular goals and touchpoints; provide ongoing coaching, feedback, recognition, and performance management to support staff development and optimize performance.
- Perform management and administrative responsibilities including timekeeping, staffing plans, and on-call scheduling.
- Lead cross-functional projects in alignment with hospital policies, regulatory requirements, and standards of practice.
- Prioritize work and manage team resources effectively; maintain accurate project tracking and provide timely status updates.
- Lead the design, build, validation, and maintenance of Epic configurations.
- Test, monitor, and support interfaces in collaboration with IT teams and third-party vendors.
- Maintain system tables, files, and configurations in accordance with established standards.
- Implement approved system changes following change control processes.
- Provide expertise during workflow design sessions, validation, integrated testing, and ongoing optimization efforts.
Nice to have
- Prior experience managing or leading a clinical and/or ancillary applications team
- Operational or IT experience supporting clinical or ancillary areas such as Lab, Pharmacy, or Radiology/Imaging, and/or integration/interface work
- Experience with ServiceNow platform
- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Project, Visio)
- The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.
- They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
Skills
- Proven experience as an IT Systems Analyst or equivalent role
- Experience in a hospital or rehabilitation setting preferred
Compensation
- Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Benefits
- Partner with stakeholders to identify, develop, and evaluate training and education needs across roles (staff, providers, super users, and students).
- Collaborate with Principal Trainers to support role-based training and education programs.
- Stay current with healthcare technology trends and Epic advancements.
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This listing is sourced directly from SHEPHERD UNIVERSITY's careers page and normalized into a canonical job model.