Wayve
Process Excellence Manager
Sunnyvale, California USA · Full-time
Sponsorship not specified$171k-$229kDetected 97 days ago
SQLData AnalysisJiraConfluenceLogisticsProcess ImprovementRoboticsLeadershipCommunicationCollaborationProblem SolvingMentoringPublic SpeakingLean Manufacturing
About the role
- This role is ideal for a Lean Six Sigma Black Belt (or equivalent) who thrives in dynamic, high-growth environments and has a proven track record of driving measurable improvement in operational performance.
- This role is key to our transformation from an R&D-focused operation to a world-class, delivery-grade AV test organisation.
Responsibilities
- Process Mapping & Design
- Lead end-to-end analysis and documentation of core Fleet Ops workflows. Define AS-IS processes, identify gaps, and establish TO-BE standards using BPMN or equivalent notation.
- Drive structured improvement projects using Lean, Six Sigma, or equivalent methodologies (DMAIC, Kaizen, etc.) to improve efficiency, quality, and throughput.
- Define and implement SLAs, SOPs, escalation procedures, and RACI/decision matrices across key workflows.
- Introduce KPIs, dashboards, and other visual tools to track process performance and drive accountability across the organisation. Use data analytics and SQL to monitor process performance, identify bottlenecks, and quantify improvements.
- Partner with software, data, and infrastructure teams to scope and support automation of repetitive or high-volume tasks.
- Serve as a strategic partner to Ops leadership, applying structured problem-solving to key growth and scalability challenges.
Requirements
- Deep experience with workflow mapping, process documentation (BPMN), and standardisation.
- Team management or mentoring experience.
Skills
- Familiar with incident management, readiness reviews, and risk/control frameworks.
- Proven ability to influence across teams and functions, including remote/global stakeholders.
- Strong written, verbal, and visual communication skills (e.g. documentation, SOPs, presentations).
- Comfortable with tools such as Confluence, Asana/Jira, Lucidchart, or equivalent.
- Experience implementing task management tools and working with internal tools on operational product development.
- Experience in autonomous systems, robotics or field operations.
- Exposure to process mining tools (e.g. Celonis, UiPath Process Mining).
- Experience supporting scaling in global, distributed teams.
Compensation
- This role is a full-time role based in Sunnyvale, CA (hybrid) and the reasonably estimated salary for this role ranges from $171,000 to $229,000, plus a competitive equity package.
This listing is sourced directly from Wayve's careers page and normalized into a canonical job model.