Florence Healthcare - US
Site Reliability Engineer (SRE)
Atlanta, GA
Sponsorship not specifiedDetected 55 days ago
Distributed SystemsAWSCloud PlatformsTerraformCI/CDLinuxDevOpsSite Reliability EngineeringIncident ResponseAgileResearchCommunicationCollaborationProblem Solving
About the role
- What We Do: Florence software advances cures by helping the world's most important research sites do their best work.
- By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams.
- To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc.
Nice to have
- Strong understanding of cloud-native and distributed system architectures
- Experience applying SRE principles in a production environment
- Hands-on experience with cloud platforms (AWS preferred)
- Experience using AI-assisted tools for coding, debugging, automation, or operational analysis
- Strong background in Linux, networking, and system operations
- Experience with infrastructure-as-code and automation tools (e.g., Terraform, CI/CD pipelines)
- Familiarity with modern observability practices (metrics, logs, tracing), including AI-enhanced analysis
- Strong problem-solving, communication, and collaboration skills
Skills
- Be an embedded member of a Scrum team, participating in planning, refinement, reviews, and retrospectives
- Use AI-powered tools to enhance system reliability, operational efficiency, and developer productivity
- Apply AI-assisted analysis to monitoring, alerting, and observability data to detect, predict, and prevent incidents
- Automate operational tasks and reduce toil through AI-enabled and traditional automation approaches
- Contribute to disaster recovery planning, testing, and operational readiness
Compensation
- We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.
Company info
- Florence software advances cures by helping the world's most important research sites do their best work.
- Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry.
- 5000 company five years in a row.
- At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow.
- What You'll Bring to the Team:
- We are seeking a Site Reliability Engineer (SRE) to join one of our Scrum teams and help ensure the reliability, scalability, and performance of the Florence™ platform.
- AI-driven tooling and automation are a cornerstone of how we build, operate, and scale our systems.
- In this role, you will work closely with product engineers while actively leveraging AI to improve observability, incident response, automation, and overall platform reliability.
- Coding assignments in this role will require working with AI-assisted development workflows as a core part of how solutions are designed and delivered.
- Design, build, and operate reliable, scalable cloud infrastructure supporting platform and product services
- Define and maintain SLOs, SLIs, and error budgets to guide reliability decisions
- Collaborate with software engineers to embed reliability and AI-driven automation into the software development lifecycle
- Lead and participate in incident response, root cause analysis, and postmortems, leveraging AI insights where appropriate
- Produce and maintain documentation such as runbooks, operational guides, and system diagrams
- Contribute code as a secondary responsibility, with coding assignments focused on building reliability tooling, automation, and integrations using AI-assisted development practices
- An Ideal Candidate Is / Has:
- Passionate about building reliable, scalable systems using modern, AI-enabled approaches
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