Imaginepediatrics

Director, Partner Success

United States (Remote) · Director

Sponsorship not specified$20k-$30kDetected 49 days ago

About the role

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance
them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

Imagine Pediatrics is seeking a Director, Partner Success to drive client engagement and growth within the Partner Success Department.
Lead development of a cross-company Strategic Account Plan for our key client partnerships that outlines strategic objectives, actions, and expected results
Build and maintain strong and lasting partner relationships and operate as the on-going point of contact for client partners
Track and manage contractual requirements to ensure deliverables and reporting are timely and accurate
Collaborate with the market teams to lead Joint Operating Committee meetings
Supporting the Partner Success Team:
Partner with VP of Partner Success to build an oversight model to successfully manage multiple plans within a region at scale
Drive resolution of client escalations
Drive resolution of client escalations; coordinate with internal resources to deliver for the team and client
Collaborate across the organization to ensure all deliverables and milestones are met with quality and excellence

Develop and deliver a roadmap of tools and processes required to support strong and scalable ongoing client delivery (e.g. Strategic Account Plans templates)
Functional experience with client-facing teams and responsibility for driving business results

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs.
We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care.
We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.
Responsible for the growth, health, and success of Imagine Pediatrics client partnerships in a dedicated region
A strong relationship builder, who is passionate about serving children and their families with medical complexity
Demonstrated ability/flexibility to work cross-functionally in a fast-growing company
Understanding of the healthcare ecosystem, with a specific focus on the nuances and intricacies of value-based care and Medicaid health plans
5+ years' experience in a client-facing/client success role, preferably with health plan clients
First and foremost, you're passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve.

Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams
we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.

This listing is sourced directly from Imaginepediatrics's careers page and normalized into a canonical job model.