Cummins
Service Supervisor
Dearborn, MI, United States
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Green-card filing pattern in this occupation
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Green-card follow-through: 66%
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About the role
- Know when to escalate an issue to a higher level of expertise.
- The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.
Responsibilities
- Support Technicians with first-level assistance and escalate technical issues when necessary.
- Manage service logistics to ensure safety, quality, and efficiency in operations.
- Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively.
Requirements
- College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required.
- Intermediate level of relevant work experience in a technical field, including team leadership experience, required.
Compensation
- Please note that the salary range provided is a good faith estimate on the applicable range.
- The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.
Company info
- We are looking for a talented Service Supervisor to join our team specializing in Service for Cummins, Inc. in Dearborn, MI.
- Review and develop quotes for accuracy, keeping customers informed of repair status and changes.
This listing is sourced directly from Cummins's careers page and normalized into a canonical job model.