Cmu
Assistant Director, The HUB - Enrollment Management - Office of the Provost
Pittsburgh, PA, USA · Director · Part-time
Sponsorship not specifiedDetected 60 days ago
Customer SupportResearchProblem SolvingPublic Speaking
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Carnegie Mellon University is a private, global research university that stands among the world's most renowned education institutions.
- With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we invent it.
- The Office of Enrollment Management comprises five functional areas, including The HUB - a one-stop student service center that provides individualized, professional and highly efficient enrollment services to students and families.
Responsibilities
- Establish and maintain relationships with students, families and academic departments within the college model.
- Design and deliver information and services to all students via presentations, webinars and tabling events.
- Create individualized payment arrangements with students.
- Manage assigned student caseload for student retention and persistence efforts.
Requirements
- Bachelor's Degree
- 1-3 years of experience in customer service in addition to academic registration and enrollment experience.
- Previous financial aid administration experience is highly desired.
- Excellent organization, problem-solving, reasoning, and interpersonal skills.
- A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Compensation
- Salary More Information:
Benefits
- Click here to view a listing of employee benefits
- Review and resolve student enrollment and tuition issues.
- Advise on student account payments for tuition, fees, room, and board and resolve disputes.
Company info
- Therefore, we are in search of a team member who can effectively interact with a varied population of diverse audiences.
- At Carnegie Mellon, we value the whole package when extending offers of employment.
- Please visit " Why Carnegie Mellon " to learn more about becoming part of an institution inspiring innovations that change the world.
Equal opportunity
- Equal Opportunity Employer/Disability/Veteran.
This listing is sourced directly from Cmu's careers page and normalized into a canonical job model.