HP Inc.

Software Product Manager, WXP

Spring, Texas, United States of America · Full-time

Sponsorship not specified$147k-$231kDetected 1 day ago

A/B TestingAccessibilityProduct ManagementProduct StrategyPRDsCustomer SuccessLeadershipCommunicationProblem Solving

About the role

As a Principal Product Manager for WXP Alerting, you will own and advance the product strategy, roadmap, and delivery of WXP's alerting capabilities.
This role will backfill the current alerting product leadership responsibilities and will focus on scaling WXP from basic alert monitoring into a flexible, intelligent, partner-ready alerting platform.
You will partner closely with engineering, UX, data, platform, partner, Active Care, Print, ServiceNow, and customer-facing teams to define requirements, prioritize roadmap investments, manage dependencies, and deliver high-impact alerting capabilities that support real-time detection, custom alert creation, hardware and security metrics, schema-based extensibility, partner alert management, ITSM integrations, notifications, and future AI-assisted alert workflows.

Own the WXP Alerting product roadmap, including custom alerts, device- and fleet-level alerts, hardware alerts, security metrics, schema-based alerting, partner alerting, notification enhancements, and alert lifecycle improvements.
Translate customer, partner, field, and internal stakeholder needs into clear product strategy, business cases, PRDs, user stories, acceptance criteria, and prioritization recommendations.
Partner with engineering, UX, data, agent, platform API, and architecture teams to deliver scalable alerting experiences that meet accessibility, localization, dark mode, role, subscription tier, demo, analytics, and release-readiness requirements.
Lead alerting initiatives that support real-time detection, configurable thresholds, monitoring scope, notification channels, escalation behavior, alert acknowledgement, alert resolution, alert history, and improved active alert workflows.
Own cross-functional alignment for ServiceNow, workflow automation, public API, partner experience, Managed Services, Active Care, Print, and other integrations that depend on WXP alerting capabilities.
Manage complex dependencies across global product and engineering teams, balancing near-term customer commitments with long-term platform scalability and extensibility.

Bachelor's or Master's degree in Business, Engineering, Computer Science, Human-Computer Interaction, or equivalent experience.
Strong understanding of enterprise IT administrator workflows, incident management, notification strategies, remediation workflows, and partner or managed services operating models.

The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).

HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Flexible spending account
Life insurance
Generous time off policies, including
4-12 weeks fully paid parental leave based on tenure
Additional flexible paid vacation and sick leave ( US benefits overview )
The compensation and benefits information is accurate as of the date of this posting.

HP Inc. is a global technology leader pioneering innovative solutions that revolutionize the way people work and live.
Our Workforce Experience Platform (WXP) helps IT teams monitor, understand, and improve digital employee experiences across modern device fleets.
WXP alerting is a core platform capability that enables customers and partners to detect issues, configure meaningful signals, trigger workflows, and act quickly to improve productivity, reduce support costs, and accelerate operational outcomes.
About the position:
Engage directly with IT administrators, MSPs, GSIs, HP services teams, sales, customer success, and strategic customers to validate alerting use cases, prioritize roadmap tradeoffs, and ensure alerting capabilities solve high-value operational problems.

Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.
This information is provided voluntarily.

ty to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status,

This listing is sourced directly from HP Inc.'s careers page and normalized into a canonical job model.