OutSystems

OutSystems

Senior Site Reliability Engineer

US - San Francisco Bay Area · Senior

Sponsorship not specifiedDetected 142 days ago
PythonGoBashReactDistributed SystemsGitAWSKubernetesTerraformLinuxPrometheusGrafanaSite Reliability EngineeringLLMsAgentic AIIncident ResponseNegotiationCustomer SuccessCommunicationCollaborationProblem SolvingCritical ThinkingHadoop

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.

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About the role

  • Hybrid Onsite in Menlo Park, CA Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems.
  • Our SREs ensure our production systems' reliability, performance, and scalability while enabling rapid development and deployment of new features and services.
  • Qualifications and Skills To illustrate the desired profile for a Site Reliability Engineer.

Responsibilities

  • Lead and onboard services and teams to the reliability tenets;
  • Establish and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs);
  • Design and implement scalable, reliable, and secure infrastructure, while ensuring cloud-native best practices;
  • Collaborate with software development teams to ensure systems are resilient (observable, fault-tolerant, recoverable, scalable) and performant;
  • Implement monitoring, alerting, logging, and tracing solutions to detect and respond to incidents;
  • Lead incident response efforts, ensuring quick resolution and minimal downtime, and conduct RCA/post-mortems;
  • Participate in on-call rotation to provide 24/7 support for production systems.

Requirements

  • 6+ years of experience in Site Reliability Engineering, managing infrastructure and services at scale
  • Experience managing Hadoop and Kubernetes infrastructure and related services, or equivalent experience
  • Advanced knowledge of Linux, Networking, and Containers
  • Proficiency in at least one high-level programming language (Python, GoLang etc.).
  • An understanding or hands-on experience with Prompt engineering in software development;
  • Familiarity with AI Native IDEs or AI Assistants such as Cursor, GitHub CoPilot, and Claude.
  • BS/MS in Computer Science or Equivalent
  • History of end-to-end project delivery
  • Strong troubleshooting and debugging skills.
  • Fluency in English and excellent communication skills.
  • Soft Skills
  • Communication - able to communicate effectively (in English) both orally and written showing empathy for the other person
  • Collaboration - Proactive collaboration and presentation skills to effectively communicate ideas and represent the deliverables and needs of the SRE team with leadership.
  • Humbleness - accepts mistakes and acts accordingly, with a humble attitude, apologizing for them and mitigating them ASAP to avoid higher impact.

Skills

  • Experience in any of the following is valued, but not fully required:
  • Containerization technologies and orchestration platforms, mainly Kubernetes and EKS
  • (CKA, CKAD, CKS certifications are valued)
  • Experience with automation and Infrastructure as Code (IaC) tools, such as AWS CloudFormation, Terraform, Puppet, Chef, Spacelift, etc
  • Experience with Python, Go, Bash/Shell scripting, or other automation tools/languages
  • Familiarity with AWS services like EC2, RDS, ELB, CloudFront, Lambda, etc
  • Proficiency in monitoring and troubleshooting complex distributed systems
  • Experience with Grafana, ELK stack, Prometheus, or others
  • Strong understanding of designing resilient and fault-tolerant systems
  • Expertise in debugging complex distributed systems.
  • More about OutSystems

Benefits

  • SLO Coverage and Detection Ratio;

Company info

  • There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
  • Negotiation Skills - has tough and politically complex conversations with colleagues and customers, defusing disagreements and leading towards a mutual agreement and understanding of all parties involved.
  • As the future becomes agentic, our customers need us now more than ever.

This listing is sourced directly from OutSystems's careers page and normalized into a canonical job model.