OutSystems
Senior Site Reliability Engineer
US - San Francisco Bay Area · Senior
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About the role
- Hybrid Onsite in Menlo Park, CA Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems.
- Our SREs ensure our production systems' reliability, performance, and scalability while enabling rapid development and deployment of new features and services.
- Qualifications and Skills To illustrate the desired profile for a Site Reliability Engineer.
Responsibilities
- Lead and onboard services and teams to the reliability tenets;
- Establish and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs);
- Design and implement scalable, reliable, and secure infrastructure, while ensuring cloud-native best practices;
- Collaborate with software development teams to ensure systems are resilient (observable, fault-tolerant, recoverable, scalable) and performant;
- Implement monitoring, alerting, logging, and tracing solutions to detect and respond to incidents;
- Lead incident response efforts, ensuring quick resolution and minimal downtime, and conduct RCA/post-mortems;
- Participate in on-call rotation to provide 24/7 support for production systems.
Requirements
- 6+ years of experience in Site Reliability Engineering, managing infrastructure and services at scale
- Experience managing Hadoop and Kubernetes infrastructure and related services, or equivalent experience
- Advanced knowledge of Linux, Networking, and Containers
- Proficiency in at least one high-level programming language (Python, GoLang etc.).
- An understanding or hands-on experience with Prompt engineering in software development;
- Familiarity with AI Native IDEs or AI Assistants such as Cursor, GitHub CoPilot, and Claude.
- BS/MS in Computer Science or Equivalent
- History of end-to-end project delivery
- Strong troubleshooting and debugging skills.
- Fluency in English and excellent communication skills.
- Soft Skills
- Communication - able to communicate effectively (in English) both orally and written showing empathy for the other person
- Collaboration - Proactive collaboration and presentation skills to effectively communicate ideas and represent the deliverables and needs of the SRE team with leadership.
- Humbleness - accepts mistakes and acts accordingly, with a humble attitude, apologizing for them and mitigating them ASAP to avoid higher impact.
Skills
- Experience in any of the following is valued, but not fully required:
- Containerization technologies and orchestration platforms, mainly Kubernetes and EKS
- (CKA, CKAD, CKS certifications are valued)
- Experience with automation and Infrastructure as Code (IaC) tools, such as AWS CloudFormation, Terraform, Puppet, Chef, Spacelift, etc
- Experience with Python, Go, Bash/Shell scripting, or other automation tools/languages
- Familiarity with AWS services like EC2, RDS, ELB, CloudFront, Lambda, etc
- Proficiency in monitoring and troubleshooting complex distributed systems
- Experience with Grafana, ELK stack, Prometheus, or others
- Strong understanding of designing resilient and fault-tolerant systems
- Expertise in debugging complex distributed systems.
- More about OutSystems
Benefits
- SLO Coverage and Detection Ratio;
Company info
- There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
- Negotiation Skills - has tough and politically complex conversations with colleagues and customers, defusing disagreements and leading towards a mutual agreement and understanding of all parties involved.
- As the future becomes agentic, our customers need us now more than ever.
This listing is sourced directly from OutSystems's careers page and normalized into a canonical job model.