Empower Pharmacy

Empower Pharmacy

Quality Operations Technician

Houston, TX

Sponsorship not specifiedDetected 4 days ago
GMPFDA RegulatoryLeadershipCollaborationProblem SolvingCritical Thinking

About the role

  • The Quality Operations Technician safeguards product quality, patient safety, and regulatory readiness by executing quality operations that directly enable reliable medication production and uninterrupted business performance.
  • Leveraging AI as a force multiplier, the position uses data-driven insights to accelerate reviews, improve accuracy, strengthen decision-making, and scale quality outcomes without compromising compliance.
  • Success requires disciplined execution, proactive problem solving, and cross-functional collaboration in a hyper-growth, highly regulated organization.

Responsibilities

  • GMP Oversight: Maintain compliance with cGMP requirements, internal quality standards, and regulatory expectations across compounding operations.
  • Use AI-enabled monitoring and review tools to identify risks, improve documentation accuracy, accelerate issue detection, and support consistent execution within Empower's highly regulated 503A and 503B environment.
  • Audit Readiness: Support internal audits, regulatory inspections, and quality assessments by maintaining organized records and ensuring procedural adherence.
  • Apply AI-driven analytics to accelerate root-cause identification, support informed decisions, and contribute to sustainable enhancements in efficiency, compliance, and product quality.
  • Team Support: Partner with manufacturing, quality, engineering, and compliance teams to address quality concerns and maintain alignment with organizational objectives.
  • Support internal audits, regulatory inspections, and quality assessments by maintaining organized records and ensuring procedural adherence.
  • Partner with manufacturing, quality, engineering, and compliance teams to address quality concerns and maintain alignment with organizational objectives.
  • Support training activities by reinforcing quality procedures, best practices, and regulatory expectations.
  • Knowledge Development: Support training activities by reinforcing quality procedures, best practices, and regulatory expectations.
  • Issue Resolution: Investigate quality events, document findings, and assist with corrective and preventive actions.

Skills

  • Knowledge of cGMP regulations, quality management system
  • Participate in cross-functional initiatives focused on reducing risk, eliminating inefficiencies, and strengthening quality processes.
  • Collaboration And Capability

Benefits

  • Utilize AI-enabled learning resources and performance insights to accelerate capability development, improve knowledge retention, and strengthen workforce readiness in a dynamic growth environment.
  • Apply critical thinking, learning agility, and technology-enabled workflows to resolve problems efficiently, reduce recurrence, and strengthen long-term quality system performance.

Company info

  • Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide.
  • As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing.
  • We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.
  • 5000 List for 2025.

This listing is sourced directly from Empower Pharmacy's careers page and normalized into a canonical job model.