Juniper Square
Manager, Fund Administration (Investor Services)
North America · Full-time
Sponsorship not specified$95k-$120kDetected 11 hours ago
Process ImprovementLeadershipCommunicationCollaborationMentoringPublic SpeakingOrganizational Skills
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odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Our Investor Services team is an exciting and quickly growing team at Juniper Square that is responsible for tackling high priority workflows for our Fund Administration and Deal Services customers.
Responsibilities
- Lead, coach, and develop a team of Investor Services Associates and Assistant Managers.
- Own team-level performance metrics including SLA adherence, quality, and customer satisfaction.
- Serve as a senior escalation point for complex or high-priority customer issues and partner across internal teams to drive resolution.
- Manage capacity planning, workload prioritization, and resource allocation across the team.
- Develop and execute training plans for new and existing team members.
- Build trusted, advisory-level relationships with customer leadership across the book of business.
- Partner with Product, Sales, and Operations to align Investor Services priorities with broader company objectives.
Requirements
- 6-10+ years of experience in fund administration, investor services, or a related financial services role.
- 2+ years of people management experience with a track record of building high-performing teams.
- Deep knowledge of investor services operations and the private markets landscape.
- Experience leading process improvement initiatives and driving operational change at scale.
- Strong analytical skills with experience using data to manage team performance and drive decisions.
- Excellent communication skills, including experience presenting to and influencing senior stakeholders.
- Proven ability to manage cross-functional relationships and align teams around shared goals.
- Highly organized and detail-oriented
- able to manage competing priorities in a fast-paced environment.
- At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don't meet all the qualifications.
Compensation
- Compensation for this position includes a base salary, equity and a variety of benefits.
- The U.S. base salary range for this role is $95,000-120,000 USD and the Canadian base salary range for this role is $115,000-140,000 CAD.
- Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
- Competitive salary and meaningful equity
Benefits
- Competitive salary and meaningful equity
- Health, dental, and vision care for you and your family
- Flex Time Off in addition to company paid holidays
- Generous paid family leave, medical leave, and bereavement leave policies
- 401k retirement savings plan
- Healthcare FSA and commuter benefits programs
- Professional development stipend
- Mental wellness coverage including live coaching and therapy sessions
- Report on team health, performance trends, and service risks to senior leadership.
- Benefits include:
- Monthly work from home wellness stipend while we're all remote
Company info
- Our mission at Juniper Square is to unlock their full potential.
- Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates.
- We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets.
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This listing is sourced directly from Juniper Square's careers page and normalized into a canonical job model.