HOOPP
Program Manager (Program Management Office)
Toronto, Ontario, Canada
Sponsorship not specifiedDetected 26 days ago
DevOpsProject ManagementAgileOKRsForecastingVendor ManagementProcurementLeadershipCommunicationCollaborationMentoring
About the role
- The Program Manager for the IT Project Management Office (PMO) plays an integral role within the IT PMO team of HOOPP's Project Management Office and Governance ("PMO & Governance").
- PMO & Governance is one of six groups within the Information Technology Division of HOOPP.
- This role will also have the operational accountability of championing IT PMO best practices, adherence to the Project Management and Enhancements Life Cycle (PMELC), change management practices and regular program status and financial reporting.
Responsibilities
- Facilitate the programs' strategic delivery, and act as a lead interface between IT and business in maintaining communication regarding program initiatives that adhere to organizational objectives (OKRs), Strategy and HOOPP's operating plan
- Manage the implementation of program deliverables via project schedules including the management of project scope, budget, procurement, change management, quality, communication, risks, issues, action items, decisions and resources.
- Balances the planning and execution of concurrent cross-disciplinary and/or cross-functional teams/projects in various phases of delivery. Manages risks, issues, changes, and conflict resolution within projects.
- Work with finance to maintain program financials and participate in quarterly re-forecasting - when applicable.
- Support the business and IT to develop business cases, define, and ensure delivery of project artifacts, ensure sustainability of new product or service implementation, ensure effective project execution, and conduct project post-implementation review with a view to continuous improvement.
- Provide subject matter expertise to support areas.
- Champion and support other team members on the IT PMO and PMELC standards and processes.
- Leads program kick off meetings, program status meetings, program control committee meetings, steering committee meetings, and program lessons learned meetings.
- Support the HOOPP organizational culture that attracts, retains, and develops high quality staff, and encourages them to be highly productive and innovative, providing opportunities for growth and development
- Encourages and advocates for a culture that empowers staff to voice their opinions, project ideas and raise recommendations, challenge the status quo, and create innovation for our business
Requirements
- 10+ years of progressive technology and IT roles, including 5+ years of experience in a project/program delivery leadership role.
- Experience in leading/managing a variety of technical teams
- Specialized breadth/depth/expertise: experience and understanding in managing complex multi-team programs, technical background is a must.
- Knowledge of the software development life cycle and the various phases,
- Experience leading multiple large/strategic projects
- Have experience in selecting/implementing vendor products
- Experience in leading projects with diverse technologies and multidisciplinary Teams (e.g., Directors, Sr Managers, Developers, Architects, Analysts, Product Owners, DevOps professionals)
- Ability to work in a fast-paced complex environment where operational excellence is a must
- Proven change management experience with the ability to effectively manage complex product and/or architecture transformations
- Experience working with a variety of technologies and vendor platforms
- 10+ years of progressive technology and IT roles, including 5+ years of experience in a project/program delivery leadership role. Experience in leading/managing a variety of technical teams
- 5+ years of investment experience (capital markets, private investments, etc.) with experience working in financial institutions, pension funds or similar
Nice to have
- Degree or equivalent work experience in Computer Science or Business, with fintech experience(preferred)
- PMP, Agile, SAFE certifications or equivalent are nice to have
Compensation
- In partnership with the Senior Director, IT PMO, the VP of IT PMO and Governance, and various IT VPs, contribute to the development of the annual program delivery planning and budget exercises.
Benefits
- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
- learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees' career growth
- membership in HOOPP's world class defined benefit pension plan, which can serve as an important part of your retirement security
- optional post-retirement health and dental benefits subsidized at 50%
- yoga classes, meditation workshops, nutritional consultations, and wellness seminars
- the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
- Develops and maintains strong business partnerships, including understanding future technology needs, program roadmap updates, and when possible, proactively advising them on this vision
- Strong experience managing complex projects, including cross organization initiatives in a fintech industry, pension plans or equivalent
- When required, support the development of 3-year strategic roadmap vision and plans
This listing is sourced directly from HOOPP's careers page and normalized into a canonical job model.