Retell AI
Senior Forward Deployed Engineer
San Francisco Bay Area · Senior
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About the role
- We have more customer stories than we can tell!
- You'll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights.
Responsibilities
- Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly.
- Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.
- Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)
- Partner with sales to engage clients to gather requirements, prototype demos, and present system designs.
- Have 2+ years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder).
- Proactively manage risks and maintain momentum under pressure.
Requirements
- Have a Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering.
Benefits
- 100% coverage for medical, dental, and vision insurance
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement
Company info
- Product & Customer Screen (60 min): Focused on product understanding and how customers use Retell.
Visa & Work Authorization
- US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.
This listing is sourced directly from Retell AI's careers page and normalized into a canonical job model.