Owens & Minor and Accendra Health
SAP MM/WM Manager
Richmond, VA · Full-time
Sponsorship not specifiedDetected 8 days ago
C#.NETFull-Stack DevelopmentSQLAzureDevOpsNegotiationForecastingSAPCustomer SupportResearchCommunication
About the role
- Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.
- The anticipated pay range for this role is as follows: up to $160k yr./.
- Monitors customer satisfaction levels with activities executed across IS functions.
Responsibilities
- Manages the work of multiple development teams, including planning, risk mitigation, resource forecasting, and delivery.
- Ensures the delivery of applications support consistent with end user expectations and service level agreements.
- Develops, tracks and reports metrics and key performance indicators (KPI) for the team.
- Drives operational efficiencies through oversight of continuous improvement/lean initiatives relating to business software applications systems.
- Manages third party providers, defining work, drafting Statements of Work (SOWs), monitoring performance, evaluating results, and tracking cost and timelines.
- Trains and mentors teammates on applications functionality, operations, and formal continuous improvement methodologies through implementation and go-live processes. Provides continued application support after go-live.
- Leads multiple projects and oversees developers to ensure that specifications are met.
- Performs additional duties as directed.
- Manages creation and updates to system documentation in accordance with regulatory, financial, legal, and departmental requirements. Develops standards, policies and procedures to guide developers and technical support personnel.
- Ability to manage large teams across multiple technology related disciplines
Requirements
- Bachelor's Degree, preferably in related field (Computer Science, Information Technology, Information Security, etc.)
- 12 or more years of IT Application Development experience (.NET, C#, ASP.NET, full-stack development)
- Demonstrated experience with Azure Cloud Architecture, Azure SQL Database, Azure DevOPS, Planning and Implementing Azure Database Resources, Sales Force Integration, Biz Talk Integration
Skills
- Excellent communication, presentation, influencing, and reasoning skills
- Strategic mindset with a deep functional knowledge of the Application Development
- Experience facilitating the definition of business requirements
- Experience designing and implementing solutions, including processes and managing change
- Pharmaceutical and/or healthcare business applications experience preferred
- Experience working with many and varied third party vendors
- Ability to identify emerging technologies and successfully apply them to critical business problems
- Strong analytical skills including the ability to make and act on decisions with limited information
- Demonstrated negotiation, persuasion and conflict management skills
- Proven ability to serve as champion for multiple projects simultaneously
- Strong understanding of leveraging technology solutions to increase efficiency and effectiveness
Compensation
- The anticipated pay range for this role is as follows: up to $160k yr./.
Benefits
- Comprehensive Healthcare Plan
- Medical, dental, and vision plans start on day one of employment for full-time teammates.
- Educational Assistance
- Employer-Paid Life Insurance and Disability
- Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
- Health Savings Account (HSA) and 401(k)
- We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
- In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave - including parental leave.
- Well-Being - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you.
- 140+ years serving healthcare
- The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Company info
- Serves as liaison between customers, teammates and other business partners to identify and implement applications improvements.
- Partners and aligns Information Services (IS) with customer business objectives by establishing working relationships at individual and department levels with customers.
- Monitors and reports operational service level agreements across customers and technical operations teams.
- Designs, develops, tests, and validates workflow and process controls with customers and operations teammates. Manages migration to production.
- Identifies innovative and creative business solutions to meet both internal and external customers' applications needs.
- Educates internal and external customers on how business software applications systems can be leveraged for business value and growth.
- Voluntary Supplemental Programs - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
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