House of Commons (Canada) / Chambre des communes (Canada)

House of Commons (Canada) / Chambre des communes (Canada)

Product Delivery Manager

Ottawa, ON, Canada

Sponsorship not specifiedDetected 13 days ago
AccessibilityProduct ManagementPerformance ManagementLeadershipMentoring

About the role

  • Our success is made possible by our talented and dedicated workforce.
  • We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth.
  • If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you!

Responsibilities

  • The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy.
  • The Product Delivery Manager (PDM) leads the delivery of high-quality digital products by overseeing Digital Quality Management and Operational Readiness and Release/Change Management functions.
  • The role manages performance, coaching, and development, fostering a collaborative, high-performing team environment while ensuring coordination, clear priorities, accountability, and continuous growth.
  • The PDM drives alignment of quality, readiness, testing, and release activities across the product lifecycle to support reliable and accessible digital product delivery.
  • The role ensures teams deliver consistent results, meet organizational standards, and continuously improve delivery outcomes through strong partnership, effective governance, and a focus on operational excellence.
  • Knowledge & Experience implementing accessibility standards (e.g., WCAG) and user-centered design principles

Requirements

  • Familiarity with IT service management (ITIL) practices
  • Experience working in a public sector or parliamentary environment
  • Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required.

Skills

  • Experience managing end-to-end product delivery, including testing, deployment, and production readiness
  • Experience establishing or improving processes, frameworks, and governance related to quality or release management
  • Experience collaborating with cross-functional teams, including developers, UX specialists, operations, and business stakeholders
  • Experience managing human and financial resources in a matrix environment
  • Experience supporting production environments, including incident and issue resolution
  • Experience working with Change Advisory Boards (CAB) and emergency release processes

Company info

  • We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process.
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