Collective Health
Customer Service Representative (6 month Contract)- Bilingual Spanish
Lehi, UT · Contract
Sponsorship not specifiedDetected 34 days ago
Customer SupportCommunicationCollaborationMentoring
About the role
- Collective Health is seeking passionate, temporary Member Advocate Contractors to join our Customer Experience team in Lehi, UT!
- But moreover, we believe healthcare should be grounded by the people that it serves.
- As a Member Advocate Contractor, you'll be the first point of contact to Collective Health members.
Responsibilities
- Maintain composure and compassion when balancing a high volume of tasks
Requirements
- You are technologically savvy
Nice to have
- 1+ years of experience in a fast paced work environment
- 1+ years experience in customer-facing role
- Bilingual (English/Spanish) is a plus
- Bachelor's or Associate's degree
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
- Pay Transparency Statement
- If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
Compensation
- This is a hybrid contract position based out of our Lehi, UT office.
- Hybrid contractors are expected to be in the office two days per week (Lehi, UT). #LI-hybrid
- Contract Hourly Pay Range
- $19.80 - $19.80 USD
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
Benefits
- At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
- At Collective Health, we believe Healthcare should be simple, accessible, and technology-driven.
- You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease.
- Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support
- Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
- Support and cultivate office culture that aligns with Collective Health values and incorporates the outstanding aspects of the team
- Team Lead, this will be an essential role at Collective Health
Company info
- We're looking for motivated individuals ready to elevate our member experience.
Equal opportunity
- We are an equal opportunity employer and value diversity at our company.
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This listing is sourced directly from Collective Health's careers page and normalized into a canonical job model.