Mastercard

Mastercard

Manager, Business Analysis

O'Fallon, Missouri · Part-time

Sponsorship not specified$122k-$207kDetected 5 days ago
AgileJiraConfluenceProcess ImprovementPerformance ManagementLeadershipCommunicationProblem SolvingMentoring

About the role

  • Writing clear epics, features, user stories, and acceptance criteria
  • Translating complex business processes into scalable product capabilities
  • Decomposing large initiatives into actionable and deliverable increments

Responsibilities

  • Defines and maintains product backlogs in Jira, ensuring alignment with business priorities, customer needs, regulatory requirements, and modernization objectives
  • Drives billing modernization efforts, including platform rationalization, process standardization, and migration initiatives
  • Partners with engineering teams to evaluate technical solutions, architecture decisions, and implementation approaches
  • Collaborates with cross-functional stakeholders across Product, Engineering, Operations, Finance, and business teams to align requirements, priorities, and delivery outcomes
  • Leads requirements gathering and solution design sessions to identify opportunities for process improvement and automation
  • Supports large-scale transformation initiatives such as platform modernization, billing rule standardization, and payment ecosystem evolution
  • Reviews and validates product deliverables through demos, testing activities, and stakeholder feedback
  • Utilizes data, metrics, operational insights, and customer feedback to measure product performance and drive continuous improvement
  • Identifies and manages product risks, dependencies, assumptions, and implementation challenges
  • Creates and maintains product documentation, operational procedures, business requirements, and executive communications

Requirements

  • 7+ years of experience in Business Analysis, Product Management, Product Ownership, Program Delivery, or related disciplines
  • Strong understanding of financial services, payment processing, billing systems, order management platforms, or transaction-based platforms

Compensation

  • $122,000 - $207,000 USD

This listing is sourced directly from Mastercard's careers page and normalized into a canonical job model.