Citi Trends

Citi Trends

Head Universal Banker - Hempstead Branch

HEMPSTEAD, New York, United States of America · Full-time

Sponsorship not specified$60k-$70kDetected 1 day ago
LeadershipMentoringPublic Speaking

> stay_score

odds of building a lasting career here

25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

> community_outcomes

No reports yet — be the first to help the next applicant.

About the role

  • Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
  • Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
  • Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals.

Responsibilities

  • Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines.
  • Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience.

Requirements

  • 2-4 years relevant experience Required
  • 2-4 years relevant experience

Skills

  • Retail experience
  • High School diploma or equivalent ------------------------------------------------------
  • Job Family Group:
  • Sales ------------------------------------------------------ Job Family:
  • Sales ------------------------------------------------------ Time Type:
  • Full time ------------------------------------------------------
  • Primary Location:
  • Hempstead New York United States ------------------------------------------------------
  • Primary Location Full Time Salary Range:
  • Citi offers competitive employee benefits, including:
  • medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Compensation

  • $56,500.00 - $73,700.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Benefits

  • Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture.
  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
  • For additional information regarding Citi employee benefits, please visit citibenefits.com.

Company info

  • The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
  • This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members.
  • The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank's standards
  • Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.

Equal opportunity

  • View Citi's EEO Policy Statement and the Know Your Rights poster.
  • If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
Apply directly at Citi Trends →Create a free account for alerts like thisView Citi Trends immigration profile

This listing is sourced directly from Citi Trends's careers page and normalized into a canonical job model.