Hyster Yale
Dealer Contact I
HY US Danville, IL · Contract
Sponsorship not specifiedDetected 6 days ago
Supply ChainLogisticsCustomer SupportResearchCommunicationProblem SolvingTime ManagementAdaptabilityMicrosoft Office
About the role
- Job Title Dealer Contact I Job Category Supply Chain Management Job Description What starts with YOU, moves the world!
- Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented (Temporary ) Dealer Contact I based at our Danville, IL facility.
- For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.
Responsibilities
- Serve as a primary point of contact for dealer and customer inquiries related to orders, returns, credits, and account support.
- Collaborate with teams across operations, logistics, inventory, quality, finance, and customer support to resolve issues and meet customer needs.
- Maintain records and documentation in accordance with company requirements.
- Support continuous improvement efforts by identifying opportunities to enhance processes and customer satisfaction.
- Organized and able to manage multiple priorities in a fast-paced environment.
- Effective communicator with strong relationship-building skills.
Requirements
- Detail-oriented with the ability to analyze information and solve problems.
- Bachelor's degree
- Associate degree with related experience
- Travel Required
Skills
- Customer service and relationship management
- Problem-solving and critical-thinking skills
- Written and verbal communication skills
- Organizational and time management skills
- Data entry and recordkeeping accuracy
- Proficiency with Microsoft Office applications
- Experience & Abilities:
- Experience processing orders, claims, returns, credits, or related transactions preferred.
- Ability to work effectively with multiple stakeholders and departments.
- Comfortable handling competing priorities while maintaining accuracy and professionalism.
- Ability to investigate issues, analyze information, and make sound recommendations.
Benefits
- A full benefits package: paid time off
- medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
- equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
- Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development.
Company info
- Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home.
- As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years.
- What we offer:
Equal opportunity
- We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
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This listing is sourced directly from Hyster Yale's careers page and normalized into a canonical job model.