Hyster Yale

Hyster Yale

Dealer Contact I

HY US Danville, IL · Contract

Sponsorship not specifiedDetected 6 days ago
Supply ChainLogisticsCustomer SupportResearchCommunicationProblem SolvingTime ManagementAdaptabilityMicrosoft Office

About the role

  • Job Title Dealer Contact I Job Category Supply Chain Management Job Description What starts with YOU, moves the world!
  • Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented (Temporary ) Dealer Contact I based at our Danville, IL facility.
  • For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

Responsibilities

  • Serve as a primary point of contact for dealer and customer inquiries related to orders, returns, credits, and account support.
  • Collaborate with teams across operations, logistics, inventory, quality, finance, and customer support to resolve issues and meet customer needs.
  • Maintain records and documentation in accordance with company requirements.
  • Support continuous improvement efforts by identifying opportunities to enhance processes and customer satisfaction.
  • Organized and able to manage multiple priorities in a fast-paced environment.
  • Effective communicator with strong relationship-building skills.

Requirements

  • Detail-oriented with the ability to analyze information and solve problems.
  • Bachelor's degree
  • Associate degree with related experience
  • Travel Required

Skills

  • Customer service and relationship management
  • Problem-solving and critical-thinking skills
  • Written and verbal communication skills
  • Organizational and time management skills
  • Data entry and recordkeeping accuracy
  • Proficiency with Microsoft Office applications
  • Experience & Abilities:
  • Experience processing orders, claims, returns, credits, or related transactions preferred.
  • Ability to work effectively with multiple stakeholders and departments.
  • Comfortable handling competing priorities while maintaining accuracy and professionalism.
  • Ability to investigate issues, analyze information, and make sound recommendations.

Benefits

  • A full benefits package: paid time off
  • medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
  • equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
  • Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development.

Company info

  • Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home.
  • As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years.
  • What we offer:

Equal opportunity

  • We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

This listing is sourced directly from Hyster Yale's careers page and normalized into a canonical job model.