VetEvolve

Practice Manager - Companion Animal Clinic

Blacksburg, Virginia

Sponsorship not specifiedDetected 19 days ago

BudgetingInventory ManagementPatient CareLeadershipCommunicationMicrosoft OfficeAccounts Payable

About the role

The Practice Manager is responsible for the overall success of their hospital's daily operations, ensuring exceptional patient care, client service, and business performance.
This role serves as the driving force behind a positive, high-performing culture that aligns with VetEvolve's guiding principles of Serve, Evolve, and Trust.
With a balance of empathy, accountability, and business acumen, this leader keeps VetEvolve's mission and values at the forefront of all decisions, communications, and strategic initiatives.

Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager.
Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service.
Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs.
Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime.
Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments.

Minimum of 3-5 years of leadership experience in a veterinary environment required.
Strong understanding of veterinary practice operations, financial drivers (P&L management, budgeting, KPI tracking), and compliance requirements.
Experience managing multiple priorities in a dynamic, fast-paced environment while maintaining accuracy, organization, and sound judgment.
Track record of identifying challenges, evaluating options, and implementing effective solutions that improve patient care, client satisfaction, and operational outcomes.
Skilled in Microsoft Office Suite and practice management software, with the ability to leverage technology to enhance efficiency and reporting accuracy.
Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds.
Bachelor's degree in Business Administration, Management, or a related field preferred, or equivalent combination of education and progressive veterinary practice management experience.
Demonstrated success managing teams, driving operational performance, and improving client satisfaction.
Proven ability to coach, develop, and motivate diverse teams while fostering a culture of accountability, engagement, and collaboration.
Demonstrated success in delivering exceptional client experiences and fostering a consistent culture of service excellence.
Strong communication and interpersonal skills
able to build trust and alignment with doctors, team members, and leadership through professionalism and collaboration.
Comforta

Certified Veterinary Practice Manager (CVPM) designation preferred, or willingness to pursue certification.

Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team.
Maintain open communication with veterinarians to continually improve medical quality and client service; facilitate doctor meetings and share updates with the team and Regional Manager.
Handle client concerns and complaints promptly and professionally, collaborating with veterinarians on any matters related to medical standards of care.

We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care.
Care without compromise.
Practice Manager for Companion Animal Clinic - Blacksburg, Virginia
Better Together.
Grow Forward.
Growth with intention.

This listing is sourced directly from VetEvolve's careers page and normalized into a canonical job model.