Commure
Senior Operations Manager, Implementation & Accounts - Hospital Billing
San Francisco Bay Area or Remote · Senior
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About the role
- Commure's RCM product grew up serving outpatient and ambulatory practices.
- We're now taking it into hospitals, and that's a different job: dozens of tax IDs, several EHRs, a revenue integrity team that tests you in week one, a CFO who wants a number by Friday.
- This role is the first hire on the Hospital Billing team, the function we're standing up this year to run those launches.
Responsibilities
- Own hospital launches end to end, from contract signature through stabilized production billing, as the named point of contact for the account
- Build the hospital launch playbook as you go: diligence playbooks, customer management workflows, detailed rule creation and configuration, and the automation needed to run it, none of which exists yet for hospital billing
- Own the account after go-live, driving stable and repeatable collections before transitioning the account to long term management
- Establish clear SLAs and a clean handoff process with the internal teams we partner with to power successful launches
- Comfortable building process without a playbook: you're not looking for a role where the steps are already written down
- Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate.
- Come deliver this transformation.
Requirements
- 6+ years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Nice to have
- proficiency in SQL and Excel.
- SQL or a robust analytical background (finance, consulting) is a plus
- Comfortable working with data
Compensation
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
Benefits
- At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed.
- Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it.
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
- The future of healthcare is being built right now.
This listing is sourced directly from Commure's careers page and normalized into a canonical job model.