NICE CXone
Senior Software Engineer
USA - Sandy, UT · Senior
Sponsorship not specifiedDetected 22 days ago
JavaC#Scala.NETDistributed SystemsData StructuresAlgorithmsSQLNoSQLMongoDBDynamoDBAWSCI/CDRESTgRPCKafkaWebSocketsData EngineeringRAGOutbound SalesLeadershipCommunicationCollaborationProblem Solving
About the role
- Our team is at the heart of CXone's data ecosystem.
Responsibilities
- We own the systems that power outbound dialer reporting-ensuring accurate, real-time data flows through our data lake, pipelines, and warehousing infrastructure.
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
- Build and scale distributed systems that power our data lake and warehousing platform
- Design, develop, and deliver high-performance, cloud-native microservices (AWS)
- Own the full engineering lifecycle -from design and coding to testing, deployment, and production support
- Develop ETL pipelines, data streams, and advanced data structures that fuel analytics and reporting
- Collaborate cross-functionally with Product, QA, Data, and Analytics teams
- Lead technical discussions, influence architecture decisions, and propose innovative solutions
- Drive adoption of modern technologies, including AI-assisted development and data engineering practices
- Solve complex data and system design challenges
Requirements
- 7+ years of experience building and scaling production software
- Proven experience with AWS-based microservices architectures
- Experience with modern data systems (ETL, pipelines, streaming, or warehousing)
- Experience with AI developer tools (e.g., Claude, Codex), Prompt Engineering, or RAG concepts
- Experience with Kafka, Scala, or streaming platforms
Skills
- Work on high-scale "big data" challenges that directly impact customer insights
- Gain deep expertise across the entire CXone data platform
- Help drive adoption of next-gen technologies and architectures
- Work on a market-leading platform used globally
- Solve meaningful, complex engineering challenges
- Accelerate your career while shaping the future of CX technology
- 2 days working from the office and 3 days of remote work, each week.
Benefits
- A passion for collaboration, mentorship, and continuous learning
Company info
- This role is located in our UT office located at 75 West Towne Ridge Parkway, Sandy, Utah 84070 https://www.nice.com/company/global-locations
Equal opportunity
- NiCE is proud to be an equal opportunity employer.
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This listing is sourced directly from NICE CXone's careers page and normalized into a canonical job model.