NICE CXone

NICE CXone

Senior Software Engineer

USA - Sandy, UT · Senior

Sponsorship not specifiedDetected 22 days ago
JavaC#Scala.NETDistributed SystemsData StructuresAlgorithmsSQLNoSQLMongoDBDynamoDBAWSCI/CDRESTgRPCKafkaWebSocketsData EngineeringRAGOutbound SalesLeadershipCommunicationCollaborationProblem Solving

About the role

  • Our team is at the heart of CXone's data ecosystem.

Responsibilities

  • We own the systems that power outbound dialer reporting-ensuring accurate, real-time data flows through our data lake, pipelines, and warehousing infrastructure.
  • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
  • Build and scale distributed systems that power our data lake and warehousing platform
  • Design, develop, and deliver high-performance, cloud-native microservices (AWS)
  • Own the full engineering lifecycle -from design and coding to testing, deployment, and production support
  • Develop ETL pipelines, data streams, and advanced data structures that fuel analytics and reporting
  • Collaborate cross-functionally with Product, QA, Data, and Analytics teams
  • Lead technical discussions, influence architecture decisions, and propose innovative solutions
  • Drive adoption of modern technologies, including AI-assisted development and data engineering practices
  • Solve complex data and system design challenges

Requirements

  • 7+ years of experience building and scaling production software
  • Proven experience with AWS-based microservices architectures
  • Experience with modern data systems (ETL, pipelines, streaming, or warehousing)
  • Experience with AI developer tools (e.g., Claude, Codex), Prompt Engineering, or RAG concepts
  • Experience with Kafka, Scala, or streaming platforms

Skills

  • Work on high-scale "big data" challenges that directly impact customer insights
  • Gain deep expertise across the entire CXone data platform
  • Help drive adoption of next-gen technologies and architectures
  • Work on a market-leading platform used globally
  • Solve meaningful, complex engineering challenges
  • Accelerate your career while shaping the future of CX technology
  • 2 days working from the office and 3 days of remote work, each week.

Benefits

  • A passion for collaboration, mentorship, and continuous learning

Company info

  • This role is located in our UT office located at 75 West Towne Ridge Parkway, Sandy, Utah 84070 https://www.nice.com/company/global-locations

Equal opportunity

  • NiCE is proud to be an equal opportunity employer.

This listing is sourced directly from NICE CXone's careers page and normalized into a canonical job model.